Operating instructions

PTQ-MCM ♦ Quantum / Unity Platform Support, Service & Warranty
Modbus Communication Module
Page 128 of 139 ProSoft Technology, Inc.
April 29, 2008
9.1 How to Contact Us: Sales and Support
All ProSoft Technology Products are backed with full technical support. Contact
our worldwide Technical Support team and Customer Service representatives
directly by phone or email:
USA / Latin America (excluding Brasil) (Office in California)
[phone]
[phone] (Fax)
1675 Chester Avenue, 4th Floor
Bakersfield, California 93301
U.S.A.
+1.661.716.5100, [e-mail]
Languages spoken include: English, Spanish
Asia Pacific Sales (office in Malaysia)
+603.7724.2080
+603.7724.2090 (Fax)
C210, Damansara Intan,
1 Jalan SS20/27, 47400 Petaling Jaya
Selangor, Malaysia
+603.7724.2080, [e-mail]
Languages spoken include: Chinese, Japanese, English
Asia Pacific Support (office in China)
+86.21.64518356 x 8011
+86.21.64756957 (Fax)
4/F, No. 16 Hongcao Road
Shanghai, China 200233
China
+86.21.64518356 x 8011, [e-mail]
Languages spoken include: Chinese, English
Europe / Middle East / Africa (office in Toulouse, France)
+33 (0) 5.34.36.87.20
+33 (0) 5.61.78.40.52 (Fax)
Zone d'activité de Font Grasse
17, rue des Briquetiers
F-31700 Blagnac
France
+33 (0) 5.34.36.87.20. [e-mail]
Languages spoken include: French, English
Brasil (office in Sao Paulo)
[phone]
[phone] (Fax)
Rua Vergueiro, 2949 - sala 182 - Edifício Vergueiro Work Center
Vila Mariana - São Paulo
Cep: 04101-300 - Brasil
[phone], [e-mail]
Languages spoken include: Portuguese, English
9.2 Return Material Authorization (RMA) Policies and Conditions
The following RMA Policies and Conditions apply to any returned product. These
RMA Policies are subject to change by ProSoft without notice. For warranty
information, see Section C below entitled "Limited Warranty". In the event of any
inconsistency between the RMA Policies and the Warranty, the Warranty shall
govern.