User manual

Publication LOGIX-AP010B-EN-P - May 2010140
Copyright © 2010 Rockwell Automation, Inc. All rights reserved.
Rockwell Automation
Support
Rockwell Automation provides technical information on the web to assist you in using
its products. At http://www.rockwellautomation.com/literature
, you can find
technical manuals, a knowledge base of FAQs, technical and application notes, sample
code and links to software service packs, and a MySupport feature that you can
customize to make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect Support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit
http://www.rockwellautomation.com/support
.
Installation Assistance
If you experience a problem with a hardware module within the first 24 hours of
installation, please review the information that's contained in this manual. You can
also contact a special Customer Support number for initial help in getting your module
up and running.
New Product Satisfaction Return
Rockwell tests all of its products to ensure that they are fully operational when shipped
from the manufacturing facility. However, if your product is not functioning, it may
need to be returned.
RSLogix, RSLogix 5000, Logix5000, RSLinx, FactoryTalk View, CompactLogix, ControlLogix, GuardLogix, FlexLogix, DriveLogix, SoftLogix,
Compact I/O, POINT I/O, ArmorPoint I/O, ArmorBlock MaXum, FLEX I/O, FLEX Ex, NetLinx, Integrated Architecture, Encompass, SLC
500, MicroLogix, PLC-2, PLC-3, PLC-5, SynchLink, and TechConnect are trademarks of Rockwell Automation, Inc.
Trademarks not belonging to Rockwell Automation are property of their respective companies.
United States 1.440.646.3223
Monday – Friday, 8am – 5pm EST
Outside United
States
Please contact your local Rockwell Automation representative for any
technical support issues.
United States Contact your distributor. You must provide a Customer Support case
number (see phone number above to obtain one) for your distributor to
complete the return process.
Outside United
States
Please contact your local Rockwell Automation representative for
return procedure.