ProLinx DNPS ProLinx Gateway DNP 3.
Important Installation Instructions Power, Input, and Output (I/O) wiring must be in accordance with Class I, Division 2 wiring methods, Article 501-4 (b) of the National Electrical Code, NFPA 70 for installation in the U.S., or as specified in Section 18-1J2 of the Canadian Electrical Code for installations in Canada, and in accordance with the authority having jurisdiction.
To Order a ProLinx Plus gateway with the -WEB option: Add -WEB to the standard ProLinx part number. For example, 5201-MNET-MCM-WEB. Your Feedback Please We always want you to feel that you made the right decision to use our products. If you have suggestions, comments, compliments or complaints about the product, documentation, or support, please write or call us. ProSoft Technology 5201 Truxtun Ave., 3rd Floor Bakersfield, CA 93309 +1 (661) 716-5100 +1 (661) 716-5101 (Fax) www.prosoft-technology.
Contents User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Contents Important Installation Instructions ....................................................................................................... 2 Your Feedback Please........................................................................................................................ 3 ProSoft Technology® Product Documentation....................................................................................
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Page 6 of 86 Contents User Manual ProSoft Technology, Inc.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Guide to the ProLinx DNPS User Manual Function Section to Read Details → Start Here (page 9) This Section introduces the customer to the gateway. Included are: package contents, system requirements, hardware installation, and basic configuration. Diagnostic and Troubleshooting → Diagnostics and Troubleshooting (page 31) This section describes Diagnostic and Troubleshooting procedures.
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Start Here User Manual 1 ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here In This Chapter ProLinx Reference Guide ........................................................................9 Install ProSoft Configuration Builder Software......................................... 9 Using ProSoft Configuration Builder...................................................... 10 DNPS Protocol Configuration ................................................................
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual To install ProSoft Configuration Builder from the Product CD-ROM 1 2 3 4 Insert the ProSoft Solutions Product CD-ROM into the CD-ROM drive of your PC. Wait for the startup screen to appear. On the startup screen, click PRODUCT DOCUMENTATION. This action opens a Windows Explorer file tree window. Click to open the UTILITIES folder. This folder contains all of the applications and files you will need to set up and configure your gateway.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 1.3.1 Set Up the Project To begin, start ProSoft Configuration Builder. If you have used other Windows configuration tools before, you will find the screen layout familiar. ProSoft Configuration Builder’s window consists of a tree view on the left, an information pane, and a configuration pane on the right side of the window.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual 2 On the shortcut menu, choose CHOOSE MODULE TYPE. This action opens the CHOOSE MODULE TYPE dialog box. 3 In the PRODUCT LINE FILTER area of the dialog box, select PROLINX GATEWAY. In the SELECT MODULE TYPE dropdown list, select PROLINX DNPS, and then click OK to save your settings and return to the PROSOFT CONFIGURATION BUILDER window. The next task is to set the module parameters. Page 12 of 86 ProSoft Technology, Inc.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 1.3.2 Set Module Parameters Notice that the contents of the information pane and the configuration pane changed when you added the ProLinx DNPS module to the project. At this time, you may wish to rename the "Default Project" and "Default Location" folders in the tree view. To rename an object: 1 2 3 Select the object, and then click the right mouse button to open a shortcut menu. From the shortcut menu, choose RENAME.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual Printing a Configuration File 1 Select the MODULE icon, and then click the right mouse button to open a shortcut menu. 2 On the shortcut menu, choose VIEW CONFIGURATION. This action opens the VIEW CONFIGURATION window. 3 On the VIEW CONFIGURATION window, open the FILE menu, and choose PRINT. This action opens the PRINT dialog box.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave DNP Database Offset 0 to 3999 Offset in which to place DNP data. Binary Inputs 0 to 500 Number of words for digital input points to configure in the DNP slave device. Each word contains 16 binary input points. Analog Inputs 0 to 500 Number of analog input points to configure in the DNP slave device. Each point will occupy a one-word area in the module memory.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual Float Outputs 0 to 250 points Number of floating point output points to configure in the DNP slave device. Each point will occupy a two-word area in the module's memory. Double Outputs 0 to 125 points Number of double floating point output points to configure in the DNP slave device. Each point will occupy a four-word area in the module's memory. Baud Rate This is the baud rate to be used on the port. Enter the baud rate as a value.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Stop Bits 1 or 2 Stop bits signal the end of a character in the data stream. For most applications, use one stop bit. For slower devices that require more time to re-synchronize, use two stop bits. All devices communicating through this port must use the same number of stop bits. RTS On 0 to 65535 milliseconds This parameter sets the number of milliseconds to delay after Ready To Send (RTS) is asserted before data will be transmitted.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual Connect Timeout 0 to 65535 Defines the number of milliseconds to wait for the CD signal to be set high. The CD signal indicates a connection is made using a dial-up modem. First Character Delay 0 to 65535 Defines the number of milliseconds to wait before sending the first message after the connection is first made. This delay only applies to the first packet sent to the modem.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave CD Idle Time 0 to 32000 Defines the minimum number of milliseconds to wait before transmitting a message after the CD signal is recognized as low. CD Random Time 0 to 32000 Defines the range of random time to be added to the CD Idle Time before a message will be transmitted from the slave. CD Time Before Receive 0 to 65535 Defines the number of milliseconds to wait before receiving characters after the CD signal is recognized as high.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual BO DB Trigger Yes or No Causes the last values to not match the database values when the DNP master sends a BO command to the module. This can be used to cause the module to issue a conditional write command on the other protocol interface, even if the value received is the same as received previously.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Data Link Confirm Tout 1 to 65535 milliseconds Time period to wait for Master Data Link confirmation of last frame sent. This time is in milliseconds. This parameter is only used if the frame is sent with confirmation requested. Data Link Max Retry 0 to 255 retries Maximum number of retries at the Data Link level to obtain a confirmation. If this value is set to 0, retries are disabled at the data link level of the protocol.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual Unsol Resp Delay 0 to 65535 milliseconds Maximum number of 1 millisecond intervals to wait after an event occurs before sending an unsolicited response message. If set to 0, only use minimum number of events. Uresp Master Address 0 to 65534 DNP destination address where unsolicited response messages are sent.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Point # This is the information object address of the point. Class Class 1 - Highest priority Class 2 - Middle priority Class 3 - Lowest priority 0 - Disable. 1.4.3 [DNP Slave Analog Inputs] This area is to override the class (3) and deadband for the integer analog input database. The point # is the offset from the start of the analog input database. Point # This is the information object address of the point.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual 1.4.4 [DNP Slave Float Inputs] This area is to override the class (3) and debased for the single float database. The point # is not the address in the analog database, but is the offset from the start of the single floating-point database. Point # This is the information object address of the point. Class Class 1 - Highest priority Class 2 - Middle priority Class 3 - Lowest priority 0 - Disable.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 1.4.5 [DNP Slave Double Inputs] This area is to override the class (3) and deadband for the double float database. The point # is not the address in the analog database, but is the offset from the start of the double floating-point database. Point # This is the information object address of the point. Class Class 1 - Highest priority Class 2 - Middle priority Class 3 - Lowest priority 0 - Disable.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual You can also rearrange the byte and/or word order during the copy process, for example, to convert floating-point values to the correct format for a different protocol. You can also use the Data Map to condense widely dispersed data into one contiguous data block, making it easier to access. From Address 0 to highest Status Data address This field specifies the internal database register to copy from.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave To Address 0 to highest User Data Register Address The destination for the copy is always within the User Data registers area. Take care to specify a destination address that will not overwrite data that may be required for other purposes. Register Count 1 to 100 This parameter specifies the number of registers to copy.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Start Here User Manual Delay Preset This parameter sets an interval for each [Data Map] copy operation. The value you put for the Delay Preset is not a fixed amount of time. It is the number of firmware scans that must transpire between copy operations.
Start Here User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 2 Open the PROJECT menu, and then choose MODULE / DOWNLOAD. The program will scan your PC for a valid com port (this may take a few seconds). When PCB has found a valid com port, the DOWNLOAD dialog box will open. 3 Choose the com port to use from the dropdown list, and then click the DOWNLOAD button. The module will perform a platform check to read and load its new settings.
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Diagnostics and Troubleshooting User Manual 2 ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Diagnostics and Troubleshooting In This Chapter Requirements ........................................................................................ 31 LED Indicators....................................................................................... 35 Serial Port DNPS Error and Status Data ...............................................
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Diagnostics and Troubleshooting User Manual 1 megabyte of memory At least one UART hardware-based serial communications port available. USB-based virtual UART systems (USB to serial port adapters) often do not function reliably, especially during binary file transfers, such as when uploading/downloading configuration files or module firmware upgrades.
Diagnostics and Troubleshooting User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave This action opens the DIAGNOSTICS dialog box. 3 Press [?] to open the Main Menu. Important: The illustrations of configuration/debug menus in this section are intended as a general guide, and may not exactly match the configuration/debug menus in your own module. If there is no response from the module, follow these steps: 1 Click to configure the connection.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Diagnostics and Troubleshooting User Manual If you are still not able to establish a connection, contact ProSoft Technology for assistance. Navigation All of the sub-menus for this module contain commands to redisplay the menu or return to the previous menu. You can always return from a sub-menu to the next higher menu by pressing [M] on your keyboard.
Diagnostics and Troubleshooting User Manual 2.2 ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave LED Indicators Troubleshooting the operation of the DNP Slave port can be performed using several methods. The first and quickest is to scan the LEDs on the module to determine the existence and possibly the cause of a problem. This section provides insight into the operation of the Serial Port status LEDs. Information on the module’s other LEDs can be found in the ProLinx Reference Guide. 2.2.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Diagnostics and Troubleshooting User Manual 2.2.3 4101 Series LEDs LED State Description Power Off Power is not connected to the power terminals. Green Solid Power is connected to the power terminals. Verify that the other LEDs for operational and functional status light. Off Normal operation. Red Solid The Debug/Configuration mode is active (applies to gateways that support pass-through on Debug port - such as DFCM units).
Diagnostics and Troubleshooting User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 2.3.1 Viewing Error and Status Data The following topics list the register addresses that will contain error and status data. You use the Database View option to view the contents of these registers. Refer to the ProLinx Reference Guide for detailed information on viewing error and status registers. 2.3.2 General Module Status Data The following table describes the general module status data address registers.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Diagnostics and Troubleshooting User Manual Internal Database Address Variable Name 1013 DNP Slave Binary Input Event count This value contains the total number of binary input events that have occurred. 1014 DNP Slave Analog Input Event count This value contains the total number of analog input events that have occurred. 1015 DNP Slave Float Input Event Count This value contains the total number of float events that have occurred.
Diagnostics and Troubleshooting User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Internal Database Address Variable Name Description 1028 DNP Slave user data overflow error (Transport Layer Error) This value counts the number of times the application layer receives a message fragment buffer which is too small. 1029 DNP Slave sequence error (Transport Layer Error) This value counts the number of times the sequence numbers of multi-frame request fragments do not increment correctly.
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Reference User Manual 3 ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference In This Chapter 3.1 Product Specifications ........................................................................... 41 Communication Port Cables.................................................................. 44 Functional Overview.............................................................................. 50 DNP Collision Avoidance.......................................................................
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Type Reference User Manual Specifications DNP Slave Node address 0 to 65534 (software selectable) Status Data Error codes, counters and port status available per configured slave port 3.1.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 3.1.3 Functional Specifications - DNP 3.0 Slave The DNP 3.0 Slave driver provides extensive support for Slave implementations of the protocol. The serial port on the gateway is user-configurable to support the DNP 3.0 protocol (Slave, Error Checking, Baud rate, and so on).
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Specification Reference User Manual Description 10Base-T half duplex RJ45 Connector (Ethernet protocol gateways Link and Activity LED indicators Electrical Isolation 1500 V rms at 50 Hz to 60 Hz for 60 s, applied as only) specified in section 5.3.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Each serial port is a Mini-DIN physical connection. A 6-inch 'Mini-DIN to DB-9M' cable is provided for each active protocol port. The DB-9M provides connections for RS-232, RS-422 and RS-485, as well as for the Debug port. The diagrams in the following topics detail the pin assignments for several possible physical connections.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual Port 0, 1, 2, 3: RS-232 - Null Modem (DTE without Hardware Handshaking) This type of connection can be used to connect the gateway to a computer or field device communication port. Note: If the port is configured with the Use CTS (page 17) set to YES, then a jumper is required between the RTS and the CTS line on the gateway connection.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Port 0, 1, 2, 3: RS-422 Interface Connections The following illustration applies when the RS-422 interface is selected. Port 0, 1, 2, 3: RS-485 Interface Connections The following illustration applies when the RS-485 interface is selected. NOTE: This type of connection is commonly called a RS-485 half-duplex, 2-wire connection.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual Collision Avoidance (DNP modules only) The RTS line is controlled by the RTS on and off parameters set for the port. If the CTS line is used (usually only required for half-duplex modems and not defined for use in the DNPS specification), the RTS and CTS lines must either be connected together or connected to the modem. The following illustration shows the cable required when connecting the port to a modem.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 3.2.3 Configuration/Debug Port This port is physically an 8-pin Mini-DIN connector. A Mini-DIN to DB-9Male adapter cable is included with the module. This port permits a PC based terminal emulation program to view configuration and status data in the module and to control the module. The cable pin-out for communications on this port is shown the diagram. 3.2.4 DB9 to Mini-DIN Adaptor (Cable 09) ProSoft Technology, Inc.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 3.3 Reference User Manual Functional Overview The DNP 3.0 Slave protocol driver exists in a single port (DNPS) implementation only. The DNPS port operates in a slave mode only, supporting the DNP 3.0 protocol in a Level 2 implementation. The DNP slave driver is implemented in ProLinx modules to interface DNP master units with a variety of communication protocols and interfaces. This driver supports DNP version 3.0, subset level 2.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Data User Data Reference User Manual Area Data Size Binary Outputs 1 word per 16 points Analog Outputs 1 word per point Float Output 2 words per point Double Output 4 words per point Frozen Data Counter 2 words per point Binary Input Events 11 bytes per point Analog Input Events 13 bytes per point Remaining Data Area The first word of the module’s database contains the first 16 points of binary input data (if defined).
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave The float and double point numbers are offset based on the analog count number since the float and double point are in fact analog variations. The following table shows how the points are generated based on an example configuration. Data Area Analog Inputs Float Inputs Double Inputs Analog Outputs Float Outputs Double Outputs Point Count Configuration Value 5 15 10 25 7 10 First Point Number 0 5 20 0 25 32 3.3.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual 3.3.5 Module DNP Protocol Operation Unsolicited Messaging If the module is configured for unsolicited messaging, the module immediately sends an unsolicited response out Port 1 (Primary DNP port) informing the master of a module restart. The module will not log events or process any data read operations from the master until the master clears the restart IIN data bit.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 3.3.6 Designing the system System design defines the data requirements of the system, communication parameters, and module functionality. The application developer should refer to the person responsible for the DNP master and slave device configurations to verify that the functionality and data types required for the whole system are consistent.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual Data Requirements This phase of design defines what data elements are to be interfaced between the other ProLinx protocol and the DNP master. The module provides the following data types: Digital Input Digital Output Counter Floating Point Analog Input Analog Output All communications between the DNP master and the other protocol is through these data types.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave The following illustration shows the interaction of the counter points with the databases. This data is constantly sourced from the processor and placed in the module’s internal database. This information is available to the remote master for monitoring. When the module receives a freeze command from the master unit, it will copy the current counter values into the frozen counter database area.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual Data Transfer Interface The following figure displays the direction of movement of the DNP database data between the module and the processor. It is important to understand the relationship of the block identifications and the data in the module. The Reference chapter contains forms to aid in designing your system.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave DNP Digital Input Data This data type stores the binary value of 1 or 0. The size of this data area is determined from the configuration parameter Binary Inputs (number of words, each containing 1 binary input point). These data are transferred to the module from the other protocol using the read operation. Therefore, these data are readonly for the module and the DNP master unit communicating with the module.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual DNP Digital Output Data This data type stores digital control and command state data received from the DNP master unit with a value of 1 or 0. The size of this data area is determined from the configuration parameter Binary Outputs (defines number of words, each containing 1 binary output point). These data are transferred from the module to the other protocol using the write operation.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave DNP Counter Data This data type stores accumulated count data. These data are stored in the module in a double word value and have a data range of 0 to 4,294,967,296. The size of this data area is determined from the configuration parameter Counters. The other protocol transfers data of this type to the module using the read operation. The module maintains two values for each counter point: a current running value and a frozen value.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual DNP Analog Input Data This data type stores analog data with a data range of 0 to 65535 or -32768 to 32767. The size of this data area is determined from the configuration parameter Analog Inputs. These data are transferred to the module from the other protocol using the read operation. Therefore, these data are read-only for the module and the DNP master unit.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave DNP Analog Output Data This data type stores analog values sent from the DNP master unit to the module and the other protocol with a data range of 0 to 65535 or -32768 to 32767. The size of this data area is determined from the configuration parameter Analog Outputs. These data are transferred from the module to the other protocol using the write operation.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 3.4 Reference User Manual DNP Collision Avoidance 3.4.1 When Required Collision avoidance is required under to following network configurations: 1 A multi-point network is used (that is, master unit is communicating with several slave units on same physical link). This excludes a dial-up modem network where the master only communicates with one slave at a time in a point-to-point physical link. Will only operate on two-wire, half-duplex communication networks.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave The timing parameters defined above must be set correctly for successful use of the collision avoidance feature. A timing diagram displaying the data and modem control lines used with the collision avoidance scheme is shown below. This example displays the state of the signal lines in transmitting a message from Unit 1 to Unit 2. Wait for DCD to remain low for minimum time + random time before sending data.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual Bit Description 4 Time synchronization required from master. The master should write the date and time when this bit is set. After receiving the write command, the bit will be cleared. Events may not be generated until this bit is cleared after a restart if configured by the user. 5 Slave digital outputs are in local control. This bit is not used in this application. 6 Not used 7 Device restart.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Bit Description 6 Device trouble. When this bit is set, the data reported by the module may not be that currently present in the other protocol because the block transfer operation is not successful. 7 Device restart. This bit is set when the slave either warm or cold boots. It is cleared after a master writes a 0 to the bit. 3.6.2 Second Byte 3.7 Bit Description 0 Bad function code.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual The number of events that can be defined in the system is limited to 400. The event buffer will overflow in systems which are very dynamic unless one of the following conditions exist: The master frequently polls the slave device for events to keep the buffer empty. OR The slave is configured to send unsolicited messages to the master station.
Reference User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave DNP V3.
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ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Reference User Manual OBJECT REQUEST RESPONSE Obj Func Qual Codes Codes (hex) Func Codes Var Description Page 78 of 86 Qual Codes (hex) Data Size (bits) NOTES 21 Slave supports the Disable Unsolicited Function 23 Slave supports the Delay Measurement & Time Synchronization Function and will return Obj 52, Var 2, Qual 7, Cnt 1 ProSoft Technology, Inc.
Support, Service & Warranty User Manual 4 ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Support, Service & Warranty In This Chapter How to Contact Us: Technical Support.................................................. 79 Return Material Authorization (RMA) Policies and Conditions............... 80 LIMITED WARRANTY........................................................................... 81 ProSoft Technology, Inc.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 4.2 Support, Service & Warranty User Manual Return Material Authorization (RMA) Policies and Conditions The following RMA Policies and Conditions (collectively, "RMA Policies") apply to any returned Product. These RMA Policies are subject to change by ProSoft without notice. For warranty information, see "Limited Warranty". In the event of any inconsistency between the RMA Policies and the Warranty, the Warranty shall govern. 4.2.
Support, Service & Warranty User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave c) If unit is repaired, charge to Customer will be 30% of current list price (USD) plus freight charges, duties and taxes as applicable. A new purchase order will be required or authorization to use the purchase order submitted for evaluation fee.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Support, Service & Warranty User Manual b) Warranty On Services: Materials and labor performed by ProSoft to repair a verified malfunction or defect are warranteed in the terms specified above for new Product, provided said warranty will be for the period remaining on the original new equipment warranty or, if the original warranty is no longer in effect, for a period of 90 days from the date of repair. 4.3.
Support, Service & Warranty User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave 4.3.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.0 Slave Support, Service & Warranty User Manual 4.3.6 Limitation of Remedies ** In no event will ProSoft or its Dealer be liable for any special, incidental or consequential damages based on breach of warranty, breach of contract, negligence, strict tort or any other legal theory.
Support, Service & Warranty User Manual ProLinx DNPS ♦ ProLinx Gateway DNP 3.
ProLinx DNPS ♦ ProLinx Gateway DNP 3.
