User's Manual

OS2400 Radio Module Exhibit 21: User Manual 3 FCC ID: OQ7OS2400
50
Radios do not communicate
?? Radio is in “bootloader” mode:
If the cause of the problem is that the radio is in bootloader mode the diagnostic LEDs
on the radio will flash in the following sequence.
Software must be re-loaded from the Download Code CD. See Download Code for
instructions.
?? The correct radio parameters have not been downloaded into the radio. The
OS2400 Setup/Diagnostic Application keeps track of all network and radio
configurations in a database that is embedded in its software. If there is a
mismatch between the parameters in the database and those embedded in the
radio, network function may fail. To check that these two lists match:
?? print the network’s configuration from the Configure screen
?? query the network’s radios directly or remotely
These values must match: channel, source address and destination address. If they
do not, the radio must be re-configured.
?? A radio is locked in “Command Mode”. Power cycle the radio.
?? The Serial Port Settings of the Configuration PC are not the same as those of the
radio cabled to it.
If the serial port settings are not the same there can be no communication between the
two devices.
The first error message will question whether the DC power
connection to the radio is intact.
When RETRY is selected, the OS2400
diagnostic function will suggest that it
perform an auto detection sequence.