User's Manual

Diagnostics and Troubleshooting RLX2 Series ♦ 802.11a, b, g, n
User Manual Industrial Hotspot
5.1 Diagnostics
The Radio Configuration / Diagnostic Utility (Web configuration form for the radio)
provides information that can help troubleshoot problems with the radio.
Use the program’s diagnostic and signal strength settings at the top of the Radio
Settings window to make sure the network is working properly.
Signal Strength graph: This setting graphically shows the radio’s signal
strength.
 The graph will show the word Master if a master radio is selected.
 The graph will show the word Scanning if the radio is scanning to find
another radio to which to connect.
 If the radio is not connected to a network and not currently scanning, the
graph will show the words Not Connected.
 If the radio is configured as a Repeater and has linked to a Master, the Signal
Strength graph will show a color-coded signal quality indication.
Update every: To update the diagnostic readings according to a particular time
interval, specify the interval (in seconds) in this field. After entering the new
value, press Enter to save the new value. Press Tab or click elsewhere to use
the new value temporarily.
The following configuration forms in the Radio Configuration / Diagnostic Utility
provide information about current radio operation:
 Address table (page 55)
 Port status (page 56)
 Available Parents
 Read-only fields (page 52)
The following topics describe troubleshooting routines:
 Check the Ethernet cable (page 43)
 Retrieve the default password (page 45)
 Troubleshoot IH Browser error messages (page 46)
 Troubleshoot missing radios in the IH Browser (page 46)
For more troubleshooting information, visit the ProSoft web site at
www.prosoft-technology.com
Page 42 of 161 ProSoft Technology, Inc.
November 29, 2012