User Manual

Trouble Shooting:
F 1 The Failure phenomenon and solution
Failure phenomenon Solution
SYS Indicator off
Pls make sure the PoE module connection is right. POE Port
connect with CPE, LAN port connect with computer
Can’t land to CPE through Web page
Pls check the IP address of computer and CPE to see whether they
are in same networking segment, The method is click “start”-“Run”
input“cmd”，ping 192.168.188.253 to test the CPE connectivity.
Reset CPE and load it again;
Pls make sure the IP address 192.168.188.253 is not occupied by
other device in CPE’s networking;
Check computer and cable problem, recommend to use 10/100M
UTP unshielded cable;
Clean up Arp binding from “Start”-“Run” input“cmd” arp –d
Clean the IE Brower’s temporary files and Cache file。
CPE can’t connect with AP
（the status display unconnected）
Try to scan the avaliable wireless networking again；
Make sure the CPE’s wireless standard is correct；
The Security and passwords are matched between CPE and AP；
The signal strength of AP is too weak to connect, should be more
than -75dBm；
Can’t scan the wireless AP
Scan it several times more；
Make sure there are 5G signal existed.
Reset the CPE, scan it again after CPE restart；
The connection of CPE and AP is
success, but the computer can’t share
internet
Pls Check the computer’s IP address and DNS setting. If it is
dynamin, set the network card as automatically obtain. If it is static
IP, pls contact with ISP for correct IP address and DNS address.
How to Reset CPE
Press the “Reset” button more than 15 seconds after power on. The
CPE will restore factory default after the CPE restart.