Use and Care Manual

We or us means ONE Home Collection our contact details are set out at the end of this warranty;

You means the purchaser or the original end-user of the Goods. You may be a domestic user or a professional user.

Supplier means the authorised distributor or retailer of the Goods that sold you the Goods; and

Goods means the product or equipment which was accompanied by this warranty and purchased in the United States.

The Warranty

ONE Home Collection sells its products with the intent that they are free of defects in manufacture and workmanship under

normal use and service. In the unlikely event that your product proves to be faulty within 1 year from the date of purchase due

to workmanship or materials only, we will replace it at our own expense, subject to the terms and condit

ions of this guarantee.

The warranty period is limited to 3 months from the date of purchase for products used commercially/professionally.

Terms and Conditions:

In addition to the rights and remedies that you have or any other applicable law and without excluding such rights and

remedies warranty against defects:

1. The Goods are designed to withstand the rigors of normal household use and are manufactured to the highest standards

using the highest quality components. Whilst unlikely, if, during the first 12 months (3 months commercial use) from

their date of purchase from the Supplier (Warranty Period), the Goods prove defective by reason of improper

workmanship or materials and none of your statutory rights or remedies apply, we will replace the Goods, subject to the

terms and conditions of this warranty.

. We do not have to replace the Goods under this Additional Warranty if the Goods have been damaged due to misuse or

abuse, accident, the attachment of any unauthorised accessory, alteration to the product, improper installation,

unauthorised repairs or modifications, improper use of electrical/power supply, loss of power, malfunction or damage of

an operating part from failure to provide manutactures recommended maintenance, transportation damage, theft,

neglect, vandalism, environmental conditions or any other conditions whatsoever that are beyond the control of ONE

Home Collection.

This Warranty does not extend to the purchase of used, repaired or second-hand products or to products not imported or

supplied by ONE Home Collection, including but not limited to those sold on offshore internet auction sites.

4. This Warranty extends only to consumers and does not extend to Suppliers

5. Even when we do not have to replace the Goods, we may decide to do so anyway. In some cases, we may decide to

substitute the Goods with a similar alternative product of our choosing. All such decisions are at our absolute discretion.

6. This Additional Warranty does not cover items damaged by normal wear and tear including but not limited to chips,

scratches, abrasions, discolouration and other minor defects, where the damage has negligible effect on the operation or

performance of the Goods.

7. This Additional warranty is limited to replacement or substitution only. As far as the law permits, we will not be liable for

any loss or damage caused to property or p

ersons arising from any cause whatsoever and shall have no liability for any

incidental, consequential or special damages.

8. This warranty is only valid and enforceable in the United States.

Making a Claim:

In order to claim under this Warranty you must return the Goods to the Supplier (place of purchase) for replacement. If this is

not possible, please contact our customer service department at the address below.

• All returned Goods must be accompanied by satisfactory proof of purchase which clearly indicates the name and address

of the Supplier, the date and place of purchase and identifies product. It is best to provide an original, legible and

unmodified receipt or sales invoice

•

You must bear any expense for return of the Goods or otherwise associated with making your claim under this Additional Warranty.