Product manual

To generate a Service Report, close the Setup Wizard menu, go to Administration > Report >

Generate VTrak A-Class Report and save the le to your local computer.

To obtain the license:

• Go to PROMISE Support online at http://support.promise.com

• Follow the steps to register the VTrak A-Class and create a support case. Then get the license le

from PROMISE and save it to your computer.

4. When you have the new license le, repeat Step 1 and Step 2, but this time click the

Install License

link in Step 3.

5. In the new menu, click Choose File to locate the new license le on your local computer, then click the

Save button.

6. After a few seconds, a message will inform you the license activation was successful. If you do not

see this message, repeat Step 5 and Step 6. If it fails again, please contact technical support for

assistance.

VTrak A-Class Product Manual Promise Technologies