Product manual
Chapter 8: Troubleshooting
265
Event Notification Response
When you select Event Notification, WebPAM PROe sends popup and/or email
messages regarding its status. The messages you see depend on your
notification selection (see page 77) and what is currently happening in the VTrak.
The chart below gives the suggested action when the corresponding message is
displayed. A list of major categories is shown below.
• Battery (page 265)
• Blowers (page 266)
• Cache (page 267)
• Controller (page 267)
• Disk Array (page 267)
• Drive Interface Controller
(page 267)
• Enclosure (page 268)
• Event Log (page 268)
• Host Interface Controller
(page 268)
• Fibre Channel (page 270)
• iSCSI (page 270)
• Logical Drive (page 270)
• Media Patrol (page 271)
• Online Capacity Expansion
(page 271)
• PDM (page 272)
• Physical Disk (page 272)
• PSU (Power Supply Units)
(page 274)
• PSU Fans (page 274)
• RAID Level Migration (page 275)
• Rebuild (page 276)
• Redundancy Check (page 276)
• Resource (page 277)
• Spare Check (page 277)
• Spare Drives (page 277)
• SMART (page 277)
• Stripe Level Migration (page 278)
• Synchronization (page 278)
• System (VTrak) (page 279)
• Transition (page 279)
• Watermark (page 279)
Event Action
Battery
Battery temperature is
above the threshold
The battery is too hot. Verify proper airflow around
the through the VTrak. If airflow is OK, replace the
battery. See page 224or page 227.
Battery temperature is
normal
Normal.
Battery capacity is below
the threshold
Battery is drained. Run battery reconditioning. See
page 118.
Battery capacity is normal Normal.
Battery is discharging Battery is undergoing reconditioning.