User Manual
Table Of Contents
- Introduction
- Hardware Installation
- Unpacking
- Mounting the Vess enclosure in a rack
- Installing Physical Drives
- Making Management and Data Connections
- Making Serial Cable Connections
- Connecting the Power
- LED Behavior
- System Setup
- WebPAM PROe - System Configuration
- Logging into WebPAM PROe
- Viewing the Storage Network
- Managing Subsystems
- Viewing Subsystem Information
- Making Subsystem Settings
- Locking or Unlocking the Subsystem
- Restoring Factory Default Settings
- Clearing Statistics
- Saving a Service Report
- Importing a Configuration Script
- Exporting a Configuration Script
- Restarting the Subsystem
- Shutting Down the Subsystem
- Restarting the Subsystem after a Shutdown
- Managing RAID Controllers
- Managing Enclosures
- Managing UPS Units
- Managing Network Connections
- Managing Users
- Managing Background Activities
- Viewing Current Background Activities
- Viewing Scheduled Background Activities
- Adding a Scheduled Background Activity
- Changing a Background Activity Schedule
- Enabling or Disabling a Scheduled Background Activity
- Deleting a Scheduled Background Activity
- Media Patrol
- Redundancy Check
- Initialization
- Rebuild
- Migration
- PDM
- Transition
- Synchronization
- Battery Reconditioning
- Managing Storage Services
- Working with the Event Viewer
- Monitoring Performance
- Managing Physical Drives
- Viewing a List of Physical Drives
- Viewing Physical Drive Information
- Making Global Physical Drive Settings
- Making Individual Physical Drive Settings
- Viewing Physical Drive Statistics
- Viewing Physical Drive SMART Log Information
- Saving the Physical Drive SMART Log
- Locating a Physical Drive
- Forcing a Physical Drive Offline
- Clearing a Stale or a PFA Condition
- Updating Firmware on a Physical Drive
- Managing Disk Arrays
- Viewing a List of Disk Arrays
- Viewing Disk Array Information
- Creating a Disk Array Manually
- Creating a Disk Array with the Wizard
- Deleting a Disk Array
- Locating a Disk Array
- Making Disk Array Settings
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Preparing a Disk Array for Transport
- Rebuilding a Disk Array
- Managing Logical Drives
- Viewing a List of Logical Drives
- Viewing Logical Drive Information
- Viewing Logical Drive Statistics
- Viewing Logical Drive Check Tables
- Creating a Logical Drive Manually
- Deleting a Logical Drive
- Making Logical Drive Settings
- Locating a Logical Drive
- Initializing a Logical Drive
- Redundancy Check on a Logical Drive
- Migrating a Logical Drive’s RAID Level
- Creating a LUN Clone
- Managing Spare Drives
- Managing Initiators
- Managing LUNs
- Managing Fibre Channel Connections
- Managing iSCSI Connections
- Viewing a List of iSCSI Targets
- Viewing iSCSI Target Information
- Making iSCSI Target Settings
- Viewing a List of iSCSI Portals
- Viewing iSCSI Portal Information
- Adding iSCSI Portals
- Making iSCSI Portal Settings
- Deleting iSCSI Portals
- Viewing a List of iSCSI Ports
- Viewing iSCSI Port Information
- Making iSCSI Port Settings
- Viewing a List of iSCSI Trunks
- Adding iSCSI Trunks
- Making iSCSI Trunk Settings
- Deleting iSCSI Trunks
- Viewing a List of iSCSI Sessions
- Viewing iSCSI Session Information
- Deleting an iSCSI Session
- Viewing iSCSI iSNS Information
- Making iSCSI iSNS Settings
- Viewing a List of iSCSI CHAPs
- Adding iSCSI CHAPs
- Making iSCSI CHAP Settings
- Deleting iSCSI CHAPs
- Pinging a Host or Server on the iSCSI Network
- NAS Function and Management
- NAS Feature Overview
- Network Cabling for NAS
- NAS Configuration
- File System
- Backup
- Account Management
- Miscellaneous
- Managing with the CLI
- Manage with CLU
- Initial Connection
- Managing the Subsystem (CLU)
- Managing the RAID Controllers (CLU)
- Managing the Enclosure (CLU)
- Viewing the Enclosures Summary (CLU)
- Viewing Enclosure Information (CLU)
- Making Enclosur e Settings (CLU)
- Viewing FRU VPD Information (CLU)
- Viewing Power Supply Status (CLU)
- To view the status of the power supplies:
- Locating a Power Supply (CLU)
- Viewing Cooling Unit Status (CLU)
- Viewing Temperature Sensor Status (CLU)
- Viewing Voltage Sensor Status (CLU)
- Viewing Battery Information (CLU)
- Reconditioning a Battery (CLU)
- Locating an Enclosure (CLU)
- Viewing Enclosure Topology (CLU)
- Physical Drive Management (CLU)
- Managing Disk Arrays (CLU)
- Viewing a List of Disk Arrays (CLU)
- Creating a Disk Array (CLU)
- Creating a Disk Array – Automatic (CLU)
- Creating a Disk Array – Express (CLU)
- Creating a Disk Array – Advanced (CLU)
- Deleting a Disk Array (CLU)
- Making Disk Array Settings (CLU)
- Viewing Disk Array Information (CLU)
- Accepting an Incomplete Array (CLU)
- Enabling Media Patrol, PDM, Power Management - Disk Array (CLU)
- Preparing the Disk Array for Transport (CLU)
- Rebuilding a Disk Array (CLU)
- Running Media Patrol on a Disk Array (CLU)
- Running PDM on a Disk Array (CLU)
- Running Transition on a Disk Array (CLU)
- Locating a Disk Array (CLU)
- Managing Spare Drives (CLU)
- Managing Logical Drives (CLU)
- Creating a Logical Drive (CLU)
- Deleting a Logical Drive (CLU)
- Viewing Logical Drive Information (CLU)
- Viewing Logical Drive Statistics (CLU)
- Viewing the Logical Drive Check Table (CLU)
- Making Logical Drive Settings (CLU)
- Initializing a Logical Drive (CLU)
- Running Redundancy Check (CLU)
- Locating a Logical Drive (CLU)
- Migrating a Logical Drive (CLU)
- Creating a LUN Clone (CLU)
- Managing the Network Connection (CLU)
- Managing Fibre Channel Connections (CLU)
- Viewing Node Information (CLU)
- Viewing Fibre Channel Port Information
- Viewing Fibre Channel Logged-in Devices (CLU)
- Making Fibre Channel Port Settings (CLU)
- Viewing Fibre Channel Port Statistics (CLU)
- Viewing SFP Information (CLU)
- Viewing Fibre Channel Port Statistics (CLU)
- Viewing Fibre Channel Initiators (CLU)
- Managing iSCSI Connections (CLU)
- Viewing a List of iSCSI Targets (CLU)
- Viewing iSCSI Target Information (CLU)
- Making iSCSI Target Settings (CLU)
- Viewing a List of iSCSI Ports (CLU)
- Viewing iSCSI Port Information (CLU)
- Making iSCSI Port Settings (CLU)
- Viewing a List of iSCSI Portals (CLU)
- Viewing iSCSI Portal Information (CLU)
- Adding iSCSI Portals (CLU)
- Making iSCSI Portal Settings (CLU)
- Deleting iSCSI Portals (CLU)
- Viewing a List of iSCSI Sessions (CLU)
- Deleting an iSCSI Session (CLU)
- Viewing iSCSI Session Information (CLU)
- Viewing iSCSI iSNS Information (CLU)
- Making iSCSI iSNS Settings (CLU)
- Viewing a List of iSCSI CHAPs (CLU)
- Adding iSCSI CHAPs (CLU)
- Making iSCSI CHAP Settings (CLU)
- Deleting iSCSI CHAPs (CLU)
- Pinging a Host or Server on the iSCSI Network (CLU)
- Viewing a List of iSCSI Trunks (CLU)
- Adding iSCSI Trunks (CLU)
- Making iSCSI Trunk Settings (CLU)
- Deleting iSCSI Trunks (CLU)
- Managing Background Activity
- Working with the Event Viewer (CLU)
- Working with LUN Mapping (CLU)
- Managing UPS Units (CLU)
- Managing Users (CLU)
- Working with Software Management (CLU)
- Viewing Flash Image Information (CLU)
- Clearing Statistics (CLU)
- Restoring Factory Defaults (CLU)
- Shutting Down the Subsystem (CLU)
- Starting Up After Shutdown
- Restarting the Subsystem
- Buzzer
- Maintenance
- Technology Background
- Troubleshooting
- Vess R2000 is Beeping
- Enclosure Problems
- RAID Controller Problems
- Physical Drive Problems
- Disk Array and Logical Drive Problems
- Connection Problems
- Contacting Technical Support
- Appendix: Useful Information
- Vess R2600 PM _front cover.pdf
- Introduction
- Hardware Installation
- Unpacking
- Mounting the Vess enclosure in a rack
- Installing Physical Drives
- Making Management and Data Connections
- Making Serial Cable Connections
- Connecting the Power
- LED Behavior
- System Setup
- WebPAM PROe - System Configuration
- Logging into WebPAM PROe
- Viewing the Storage Network
- Managing Subsystems
- Viewing Subsystem Information
- Making Subsystem Settings
- Locking or Unlocking the Subsystem
- Restoring Factory Default Settings
- Clearing Statistics
- Saving a Service Report
- Importing a Configuration Script
- Exporting a Configuration Script
- Restarting the Subsystem
- Shutting Down the Subsystem
- Restarting the Subsystem after a Shutdown
- Managing RAID Controllers
- Managing Enclosures
- Managing UPS Units
- Managing Network Connections
- Managing Users
- Managing Background Activities
- Viewing Current Background Activities
- Viewing Scheduled Background Activities
- Adding a Scheduled Background Activity
- Changing a Background Activity Schedule
- Enabling or Disabling a Scheduled Background Activity
- Deleting a Scheduled Background Activity
- Media Patrol
- Redundancy Check
- Initialization
- Rebuild
- Migration
- PDM
- Transition
- Synchronization
- Battery Reconditioning
- Managing Storage Services
- Working with the Event Viewer
- Monitoring Performance
- Managing Physical Drives
- Viewing a List of Physical Drives
- Viewing Physical Drive Information
- Making Global Physical Drive Settings
- Making Individual Physical Drive Settings
- Viewing Physical Drive Statistics
- Viewing Physical Drive SMART Log Information
- Saving the Physical Drive SMART Log
- Locating a Physical Drive
- Forcing a Physical Drive Offline
- Clearing a Stale or a PFA Condition
- Updating Firmware on a Physical Drive
- Managing Disk Arrays
- Viewing a List of Disk Arrays
- Viewing Disk Array Information
- Creating a Disk Array Manually
- Creating a Disk Array with the Wizard
- Deleting a Disk Array
- Locating a Disk Array
- Making Disk Array Settings
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Preparing a Disk Array for Transport
- Rebuilding a Disk Array
- Managing Logical Drives
- Viewing a List of Logical Drives
- Viewing Logical Drive Information
- Viewing Logical Drive Statistics
- Viewing Logical Drive Check Tables
- Creating a Logical Drive Manually
- Deleting a Logical Drive
- Making Logical Drive Settings
- Locating a Logical Drive
- Initializing a Logical Drive
- Redundancy Check on a Logical Drive
- Migrating a Logical Drive’s RAID Level
- Creating a LUN Clone
- Managing Spare Drives
- Managing Initiators
- Managing LUNs
- Managing Fibre Channel Connections
- Managing iSCSI Connections
- Viewing a List of iSCSI Targets
- Viewing iSCSI Target Information
- Making iSCSI Target Settings
- Viewing a List of iSCSI Portals
- Viewing iSCSI Portal Information
- Adding iSCSI Portals
- Making iSCSI Portal Settings
- Deleting iSCSI Portals
- Viewing a List of iSCSI Ports
- Viewing iSCSI Port Information
- Making iSCSI Port Settings
- Viewing a List of iSCSI Trunks
- Adding iSCSI Trunks
- Making iSCSI Trunk Settings
- Deleting iSCSI Trunks
- Viewing a List of iSCSI Sessions
- Viewing iSCSI Session Information
- Deleting an iSCSI Session
- Viewing iSCSI iSNS Information
- Making iSCSI iSNS Settings
- Viewing a List of iSCSI CHAPs
- Adding iSCSI CHAPs
- Making iSCSI CHAP Settings
- Deleting iSCSI CHAPs
- Pinging a Host or Server on the iSCSI Network
- NAS Function and Management
- NAS Feature Overview
- Network Cabling for NAS
- NAS Configuration
- File System
- Backup
- Account Management
- Miscellaneous
- Managing with the CLI
- Manage with CLU
- Initial Connection
- Managing the Subsystem (CLU)
- Managing the RAID Controllers (CLU)
- Managing the Enclosure (CLU)
- Viewing the Enclosures Summary (CLU)
- Viewing Enclosure Information (CLU)
- Making Enclosur e Settings (CLU)
- Viewing FRU VPD Information (CLU)
- Viewing Power Supply Status (CLU)
- To view the status of the power supplies:
- Locating a Power Supply (CLU)
- Viewing Cooling Unit Status (CLU)
- Viewing Temperature Sensor Status (CLU)
- Viewing Voltage Sensor Status (CLU)
- Viewing Battery Information (CLU)
- Reconditioning a Battery (CLU)
- Locating an Enclosure (CLU)
- Viewing Enclosure Topology (CLU)
- Physical Drive Management (CLU)
- Managing Disk Arrays (CLU)
- Viewing a List of Disk Arrays (CLU)
- Creating a Disk Array (CLU)
- Creating a Disk Array – Automatic (CLU)
- Creating a Disk Array – Express (CLU)
- Creating a Disk Array – Advanced (CLU)
- Deleting a Disk Array (CLU)
- Making Disk Array Settings (CLU)
- Viewing Disk Array Information (CLU)
- Accepting an Incomplete Array (CLU)
- Enabling Media Patrol, PDM, Power Management - Disk Array (CLU)
- Preparing the Disk Array for Transport (CLU)
- Rebuilding a Disk Array (CLU)
- Running Media Patrol on a Disk Array (CLU)
- Running PDM on a Disk Array (CLU)
- Running Transition on a Disk Array (CLU)
- Locating a Disk Array (CLU)
- Managing Spare Drives (CLU)
- Managing Logical Drives (CLU)
- Creating a Logical Drive (CLU)
- Deleting a Logical Drive (CLU)
- Viewing Logical Drive Information (CLU)
- Viewing Logical Drive Statistics (CLU)
- Viewing the Logical Drive Check Table (CLU)
- Making Logical Drive Settings (CLU)
- Initializing a Logical Drive (CLU)
- Running Redundancy Check (CLU)
- Locating a Logical Drive (CLU)
- Migrating a Logical Drive (CLU)
- Creating a LUN Clone (CLU)
- Managing the Network Connection (CLU)
- Managing Fibre Channel Connections (CLU)
- Viewing Node Information (CLU)
- Viewing Fibre Channel Port Information
- Viewing Fibre Channel Logged-in Devices (CLU)
- Making Fibre Channel Port Settings (CLU)
- Viewing Fibre Channel Port Statistics (CLU)
- Viewing SFP Information (CLU)
- Viewing Fibre Channel Port Statistics (CLU)
- Viewing Fibre Channel Initiators (CLU)
- Managing iSCSI Connections (CLU)
- Viewing a List of iSCSI Targets (CLU)
- Viewing iSCSI Target Information (CLU)
- Making iSCSI Target Settings (CLU)
- Viewing a List of iSCSI Ports (CLU)
- Viewing iSCSI Port Information (CLU)
- Making iSCSI Port Settings (CLU)
- Viewing a List of iSCSI Portals (CLU)
- Viewing iSCSI Portal Information (CLU)
- Adding iSCSI Portals (CLU)
- Making iSCSI Portal Settings (CLU)
- Deleting iSCSI Portals (CLU)
- Viewing a List of iSCSI Sessions (CLU)
- Deleting an iSCSI Session (CLU)
- Viewing iSCSI Session Information (CLU)
- Viewing iSCSI iSNS Information (CLU)
- Making iSCSI iSNS Settings (CLU)
- Viewing a List of iSCSI CHAPs (CLU)
- Adding iSCSI CHAPs (CLU)
- Making iSCSI CHAP Settings (CLU)
- Deleting iSCSI CHAPs (CLU)
- Pinging a Host or Server on the iSCSI Network (CLU)
- Viewing a List of iSCSI Trunks (CLU)
- Adding iSCSI Trunks (CLU)
- Making iSCSI Trunk Settings (CLU)
- Deleting iSCSI Trunks (CLU)
- Managing Background Activity
- Working with the Event Viewer (CLU)
- Working with LUN Mapping (CLU)
- Managing UPS Units (CLU)
- Managing Users (CLU)
- Working with Software Management (CLU)
- Viewing Flash Image Information (CLU)
- Clearing Statistics (CLU)
- Restoring Factory Defaults (CLU)
- Shutting Down the Subsystem (CLU)
- Starting Up After Shutdown
- Restarting the Subsystem
- Buzzer
- Maintenance
- Technology Background
- Troubleshooting
- Vess R2000 is Beeping
- Enclosure Problems
- RAID Controller Problems
- Physical Drive Problems
- Disk Array and Logical Drive Problems
- Connection Problems
- Contacting Technical Support
- Appendix: Useful Information
- Vess R2600 PM _back cover.pdf
- Introduction
- Hardware Installation
- Unpacking
- Mounting the Vess enclosure in a rack
- Installing Physical Drives
- Making Management and Data Connections
- Making Serial Cable Connections
- Connecting the Power
- LED Behavior
- System Setup
- WebPAM PROe - System Configuration
- Logging into WebPAM PROe
- Viewing the Storage Network
- Managing Subsystems
- Viewing Subsystem Information
- Making Subsystem Settings
- Locking or Unlocking the Subsystem
- Restoring Factory Default Settings
- Clearing Statistics
- Saving a Service Report
- Importing a Configuration Script
- Exporting a Configuration Script
- Restarting the Subsystem
- Shutting Down the Subsystem
- Restarting the Subsystem after a Shutdown
- Managing RAID Controllers
- Managing Enclosures
- Managing UPS Units
- Managing Network Connections
- Managing Users
- Managing Background Activities
- Viewing Current Background Activities
- Viewing Scheduled Background Activities
- Adding a Scheduled Background Activity
- Changing a Background Activity Schedule
- Enabling or Disabling a Scheduled Background Activity
- Deleting a Scheduled Background Activity
- Media Patrol
- Redundancy Check
- Initialization
- Rebuild
- Migration
- PDM
- Transition
- Synchronization
- Battery Reconditioning
- Managing Storage Services
- Working with the Event Viewer
- Monitoring Performance
- Managing Physical Drives
- Viewing a List of Physical Drives
- Viewing Physical Drive Information
- Making Global Physical Drive Settings
- Making Individual Physical Drive Settings
- Viewing Physical Drive Statistics
- Viewing Physical Drive SMART Log Information
- Saving the Physical Drive SMART Log
- Locating a Physical Drive
- Forcing a Physical Drive Offline
- Clearing a Stale or a PFA Condition
- Updating Firmware on a Physical Drive
- Managing Disk Arrays
- Viewing a List of Disk Arrays
- Viewing Disk Array Information
- Creating a Disk Array Manually
- Creating a Disk Array with the Wizard
- Deleting a Disk Array
- Locating a Disk Array
- Making Disk Array Settings
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Preparing a Disk Array for Transport
- Rebuilding a Disk Array
- Managing Logical Drives
- Viewing a List of Logical Drives
- Viewing Logical Drive Information
- Viewing Logical Drive Statistics
- Viewing Logical Drive Check Tables
- Creating a Logical Drive Manually
- Deleting a Logical Drive
- Making Logical Drive Settings
- Locating a Logical Drive
- Initializing a Logical Drive
- Redundancy Check on a Logical Drive
- Migrating a Logical Drive’s RAID Level
- Creating a LUN Clone
- Managing Spare Drives
- Managing Initiators
- Managing LUNs
- Managing Fibre Channel Connections
- Managing iSCSI Connections
- Viewing a List of iSCSI Targets
- Viewing iSCSI Target Information
- Making iSCSI Target Settings
- Viewing a List of iSCSI Portals
- Viewing iSCSI Portal Information
- Adding iSCSI Portals
- Making iSCSI Portal Settings
- Deleting iSCSI Portals
- Viewing a List of iSCSI Ports
- Viewing iSCSI Port Information
- Making iSCSI Port Settings
- Viewing a List of iSCSI Trunks
- Adding iSCSI Trunks
- Making iSCSI Trunk Settings
- Deleting iSCSI Trunks
- Viewing a List of iSCSI Sessions
- Viewing iSCSI Session Information
- Deleting an iSCSI Session
- Viewing iSCSI iSNS Information
- Making iSCSI iSNS Settings
- Viewing a List of iSCSI CHAPs
- Adding iSCSI CHAPs
- Making iSCSI CHAP Settings
- Deleting iSCSI CHAPs
- Pinging a Host or Server on the iSCSI Network
- NAS Function and Management
- NAS Feature Overview
- Network Cabling for NAS
- NAS Configuration
- File System
- Backup
- Account Management
- Miscellaneous
- Managing with the CLI
- Manage with CLU
- Initial Connection
- Managing the Subsystem (CLU)
- Managing the RAID Controllers (CLU)
- Managing the Enclosure (CLU)
- Viewing the Enclosures Summary (CLU)
- Viewing Enclosure Information (CLU)
- Making Enclosur e Settings (CLU)
- Viewing FRU VPD Information (CLU)
- Viewing Power Supply Status (CLU)
- To view the status of the power supplies:
- Locating a Power Supply (CLU)
- Viewing Cooling Unit Status (CLU)
- Viewing Temperature Sensor Status (CLU)
- Viewing Voltage Sensor Status (CLU)
- Viewing Battery Information (CLU)
- Reconditioning a Battery (CLU)
- Locating an Enclosure (CLU)
- Viewing Enclosure Topology (CLU)
- Physical Drive Management (CLU)
- Managing Disk Arrays (CLU)
- Viewing a List of Disk Arrays (CLU)
- Creating a Disk Array (CLU)
- Creating a Disk Array – Automatic (CLU)
- Creating a Disk Array – Express (CLU)
- Creating a Disk Array – Advanced (CLU)
- Deleting a Disk Array (CLU)
- Making Disk Array Settings (CLU)
- Viewing Disk Array Information (CLU)
- Accepting an Incomplete Array (CLU)
- Enabling Media Patrol, PDM, Power Management - Disk Array (CLU)
- Preparing the Disk Array for Transport (CLU)
- Rebuilding a Disk Array (CLU)
- Running Media Patrol on a Disk Array (CLU)
- Running PDM on a Disk Array (CLU)
- Running Transition on a Disk Array (CLU)
- Locating a Disk Array (CLU)
- Managing Spare Drives (CLU)
- Managing Logical Drives (CLU)
- Creating a Logical Drive (CLU)
- Deleting a Logical Drive (CLU)
- Viewing Logical Drive Information (CLU)
- Viewing Logical Drive Statistics (CLU)
- Viewing the Logical Drive Check Table (CLU)
- Making Logical Drive Settings (CLU)
- Initializing a Logical Drive (CLU)
- Running Redundancy Check (CLU)
- Locating a Logical Drive (CLU)
- Migrating a Logical Drive (CLU)
- Creating a LUN Clone (CLU)
- Managing the Network Connection (CLU)
- Managing Fibre Channel Connections (CLU)
- Viewing Node Information (CLU)
- Viewing Fibre Channel Port Information
- Viewing Fibre Channel Logged-in Devices (CLU)
- Making Fibre Channel Port Settings (CLU)
- Viewing Fibre Channel Port Statistics (CLU)
- Viewing SFP Information (CLU)
- Viewing Fibre Channel Port Statistics (CLU)
- Viewing Fibre Channel Initiators (CLU)
- Managing iSCSI Connections (CLU)
- Viewing a List of iSCSI Targets (CLU)
- Viewing iSCSI Target Information (CLU)
- Making iSCSI Target Settings (CLU)
- Viewing a List of iSCSI Ports (CLU)
- Viewing iSCSI Port Information (CLU)
- Making iSCSI Port Settings (CLU)
- Viewing a List of iSCSI Portals (CLU)
- Viewing iSCSI Portal Information (CLU)
- Adding iSCSI Portals (CLU)
- Making iSCSI Portal Settings (CLU)
- Deleting iSCSI Portals (CLU)
- Viewing a List of iSCSI Sessions (CLU)
- Deleting an iSCSI Session (CLU)
- Viewing iSCSI Session Information (CLU)
- Viewing iSCSI iSNS Information (CLU)
- Making iSCSI iSNS Settings (CLU)
- Viewing a List of iSCSI CHAPs (CLU)
- Adding iSCSI CHAPs (CLU)
- Making iSCSI CHAP Settings (CLU)
- Deleting iSCSI CHAPs (CLU)
- Pinging a Host or Server on the iSCSI Network (CLU)
- Viewing a List of iSCSI Trunks (CLU)
- Adding iSCSI Trunks (CLU)
- Making iSCSI Trunk Settings (CLU)
- Deleting iSCSI Trunks (CLU)
- Managing Background Activity
- Working with the Event Viewer (CLU)
- Working with LUN Mapping (CLU)
- Managing UPS Units (CLU)
- Managing Users (CLU)
- Working with Software Management (CLU)
- Viewing Flash Image Information (CLU)
- Clearing Statistics (CLU)
- Restoring Factory Defaults (CLU)
- Shutting Down the Subsystem (CLU)
- Starting Up After Shutdown
- Restarting the Subsystem
- Buzzer
- Maintenance
- Technology Background
- Troubleshooting
- Vess R2000 is Beeping
- Enclosure Problems
- RAID Controller Problems
- Physical Drive Problems
- Disk Array and Logical Drive Problems
- Connection Problems
- Contacting Technical Support
- Appendix: Useful Information
contActIng technIcAl SuPPoRt
PROMISE Technical Support provides several support options for PROMISE users to access information and
updates. We encourage you to use one of our electronic services, which provide product information updates for
the most efcient service and support.
PROMISE E-Support: https://support.promise.com
PROMISE web site: http://www.promise.com//
When you contact us, please have the following information available:
• Product model and serial number
• BIOS, rmware, and driver version numbers
• A description of the problem / situation
• System conguration information, including: motherboard and CPU type, hard drive models, SAS/SATA/
ATA/ATAPI drives & devices, and other controllers.
665
Product Manual Contacting Technical Support