User Manual

651
Product Manual Troubleshooting
Reported Event Corrective Action
Fibre Channel
Fibre Channel controller has detected bus
reset
Ifthismessageappearsrepeatedly,contact
TechSupport.
Fibre Channel controller has received a
“LUN reset” command.
Noactionisrequired.
Fibre Channel controller has encountered
a fatal error
RestarttheVess.Ifthismessageappears
repeatedly,contactTechSupport.
Fibre Channel link is up
Noactionisrequired.
Fibre Channel link is down
Fibre Channel controller settings have
changed
Firmware Update
Firmware update is started
Noactionisrequired.
Firmware update is complete
Firmware update is fail
Trytheupdateagain.Ifthismessagerepeats,
contactTechSupport.
Back-end expander rmware upgrade is
started
Noactionisrequired.
Back-end expander rmware upgrade is
completed
Back-end expander rmware upgrade
failed
Trytheupdateagain.Ifthismessagerepeats,
contactTechSupport.
Front-end expander rmware upgrade is
started
Noactionisrequired.
Front-end expander rmware upgrade is
completed
Front-end expander rmware upgrade
failed
Trytheupdateagain.Ifthismessagerepeats,
contactTechSupport.
Reported Event Corrective Action
Host Interface
Host interface controller has detected bus
reset
Ifthismessageappearsrepeatedly,contact
TechSupport.
Host interface controller has encountered
an unrecoverable error
RestarttheVess.Ifthismessageappears
repeatedly,contactTechSupport.
Host interface controller has received an
“abort task” command.
Noactionisrequired.
Host interface controller has received an
“abort task set” command.
Host interface controller has received a
“clear ACA” command.
Ifthismessageappearsrepeatedly,contact
TechSupport.
Host interface controller has received a
“clear task set” command.
Noactionisrequired.
Host interface controller has received a
“LUN reset” command.