User Manual

Table Of Contents
646
Vess R2000 Series Product Manual Promise Technologies
Reported Event Corrective Action
Controller
Controller is started
Noactionisrequired.
Controller is set to Active Mode
Controller is set to Standby Mode
Controller Failed Over as partner is
removed
Verifythatthepartnercontrollerisproperly
installedandallcablesareconnected.
Controller Failed Over as heart beat
stopped
Controller Firmware mismatch with that of
the partner controller
AutoFirmwaresynchronizationupgrades
ordowngradesthermware.
Controller set to Maintenance Mode
because of hardware mismatch with
partner (controller)
Comparecontrollertypesandamountof
memoryinstalled.Correctorupdateas
needed.
Controller set to Maintenance Mode
because of rmware mismatch with
partner controller
Updatethiscontrollertothesamermware
versionasthepartnercontroller.
Controller set to Maintenance Mode
because Firmware is ashing in the
partner controller
ExitoutofMaintenancemodeafter
rmwareashingiscomplete.
Controller set to Maintenance Mode
because of ash image version mismatch
with partner (controller)
Updatethiscontrollertothesameash
imageversionasthepartnercontroller.
Controller has been set to Maintenance
mode because there is a mismatch in the
Controller Model or Hardware version with
that of the partner controller
Replacethiscontrollerwiththesame
ModelandHardwareversionasthepartner
controller.