User Manual

645
Product Manual Troubleshooting
Reported Event Corrective Action
Blade Server
Blade Server Inserted
Noactionisrequired.
Blade Server Removed
Cache
Not available
ContactTechSupport.
Controller
The controller parameter(s) are changed
by user
Noactionisrequired.
The controller is reset by Watch Dog
timer
Resultofarmwareupdate.Ifthecondition
persists,replacethecontroller.
The controller has new crash information
ContactTechSupport.
The controller’s heart beat has started
Noactionisrequired.
The controller’s heart beat has stopped
The partner controller’s heart beat has
started
The partner controller’s heart beat has
stopped
The partner controller’s heart beat has
skipped
The controller’s main scheduler has
frozen
ContactTechSupportifthecondition
persists.
Controller has entered maintenance mode
since congured physical disk seen by
partner controller is not seen here
VerifythatallSATAdriveshaveanSAS-to-
SATAadapterinstalled.
Controller has entered maintenance mode
due to mismatch of physical disks types
CheckandcorrectSAScablingand
connectionsasneeded.
Controller has entered maintenance mode
due to mismatch of physical disk WWN
Updatetothelatestrmware.Ifthecondition
persists,replacethecontroller.
Controller has entered maintenance mode
due to mismatch of SATA Disks
Checkandcorrectdatacablingand
connectionsasneeded.
Controller has entered maintenance mode
due to mismatch of Disk IDs
Controller has entered maintenance mode
since no physical disks are seen as seen
by Partner controller