User Manual

641
Product Manual Troubleshooting
brOwser dOes nOt cOnnect tO webPAM PrOe
If you successfully setup and connected to WebPAM PROe, then suddenly you can no longer connect, it might
be the result of the following three conditions:
• DHCPisenabledonyourVess’svirtualmanagementport
• TheDHCPserverdoesnothaveadedicatedIPaddressfortheVess
• TheVessrestartedandyourDHCPserverassignedanewIPaddress
You must obtain the new IP Address for the virtual management port in order to direct your browser to the
Vess and start WebPAM PROe.
To access the new IP address:
1. Start your PC’s terminal VT100 or ANSI emulation program.
2. Press Enter once to launch the CLI.
3. At the Login prompt, type administrator and press Enter.
4. At the Password prompt, type password and press Enter.
5. Type net and press Enter.
administrator@cli> net
================================================================================
CId Port Type IP Mask Gateway Link
=================================================================================
Virtual Mgmt 192.168.10.85 255.255.255.0 192.168.10.1 Up
The new virtual management port IP address and other network settings display.
6. Enter the new IP address into your browser to log into WebPAM PROe.
For more information, see “Making a Serial Connection” on page 298, also “Setting-up the Serial Connection”
on page 66, “About IP Addresses” on page 67, and “Logging into WebPAM PROe” on page 81.