User Manual

612
Vess R2000 Series Product Manual Promise Technologies
checking cOMPOnent instAllAtiOn
To check a component’s installation, remove the component, then reinstall the component in its original location.
In most cases, this action xes a bad connection and allows Vess to detect the component. If this action does not
correct the problem, replace the unit.
On Vess R2000 systems with dual controllers, when one controller’s Status LED is amber and the other controller’s
Status LED is ashing red, it means that the controller with the ashing red LED has entered maintenance mode.
See “RAID Controller Problems” on page 626.
If the Controller Status LED continues to display amber after startup, contact PROMISE Technical Support. See
“Contacting Technical Support” on page 665.
The Dirty Cache LED ashes during input/output operation. If the LED shines amber and the power is off, there
is unsaved data in the cache. Do NOT power down the Vess while this LED is on.
Clu reports a probleM
The CLU reports information passively, that is you must determine which functions to check based on the sound
of the Vess R2600’s audible alarm and any amber or red LEDs. SeeVess R2600 is Beeping5 andLEDs Display
Amber or Red7 for more information.
Check the event logs rst. Then check the reported component.
Event Severity Levels
Level Description
Fatal
Non-recoverableerrororfailurehasoccurred.
Critical Actionisneedednowandtheimplicationsoftheconditionareserious.
Major Actionisneedednow.
Minor Actionisneededbuttheconditionisnotaseriousatthistime.
Warning Usercandecidewhetherornotactionisrequired.
Information Informationonly,noactionisrequired.