User Manual

536
Vess R2000 Series Product Manual Promise Technologies
AutOMAtic restArt
AfteryouremovetheUSBashdevicefromtheRAIDcontroller,theRAIDsubsystemandanyJBODexpansion
units automatically restart. That action temporarily disrupts I/O operations and drops your WebPAM PROe or CLU
connection.
To reestablish your WebPAM PROe connection:
1. Wait no less than two minutes.
2. Click Logout in the WebPAM PROe Header, then log in again.
If you cannot log in, wait 30 seconds and try again.
To reestablish your CLU connection:
After the screen goes blank, wait about two minutes, then re-establish your Telnet connection to the CLU. If
you cannot re-establish a connection, wait 30 seconds and try again.
If you have a serial connection to the RAID subsystem, the connection remains during the shut-down and
restart. No reconnect is required.
fAiled uPdAte
Ifthermwareupdatefails,thecontrollerstatusLEDdisplaysred. SeeVessR2600D frontleftside, Vess
R2600Dfrontleftside
1. RemovetheUSBashdevice.
2. InserttheUSBashdeviceintoaUSBportonyourPC.
3. Go to the OPAX_xxxxxx folder to obtain the report and log.
Possible causes for an update failure include:
• Less than 50 MB free space on the USB ash device.
• The Vess R2600 rmware image is invalid.
• A background activity is running.
See “Contacting Technical Support” on page 665.