User Manual

Table Of Contents
Vess R2000 Series Product Manual Promise Technologies
bAtteries 625
RAiD contRolleR pRobleMs 626
MaiNteNaNCe Mode 626
finding And cOrrecting the cAuse Of the PrObleM 627
tAking A rAid cOntrOller Out Of MAintenAnce MOde 628
unsAved dAtA in the cOntrOller cAche 630
physicAl DRiVe pRobleMs 631
Disk ARRAy AnD logicAl DRiVe pRobleMs 632
disk ArrAy degrAded / lOgicAl drive criticAl 632
disk ArrAy Offline / lOgicAl drive Offline 633
rePAiring An Offline disk ArrAy Or lOgicAl drive 634
rebuilding A disk ArrAy 635
incOMPlete ArrAy 635
connection pRobleMs 637
seriAl cOnnectiOns 637
netwOrk cOnnectiOns 638
fibre chAnnel cOnnectiOns 639
sAs cOnnectiOns 639
brOwser dOes nOt cOnnect tO webPAM PrOe 641
power CyCliNg the subsysteM 642
eVeNt NotiFiCatioN respoNse 643
Contacting Technical Support 665
liMited warraNty 669
disclAiMer Of Other wArrAnties 670
yOur resPOnsibilities 671
returning the PrOduct fOr rePAir 671
Appendix: Useful Information 673
snMP Mib files 673
addiNg a seCoNd raid CoNtroller 673
iNstalliNg a seCoNd raid CoNtroller 674
rAid cOntrOller in MAintenAnce MOde 675
new settings fOr duAl cOntrOllers 675
duAl cOntrOllers And sAtA drives 676