User Manual

105
Product Manual WebPAM PROe - System Conguration
saViNg a serViCe report
A ServiceReportisa detailedreportcoveringthecongurationandstatusofallcomponentsinyourRAID
system.Asupporttechnicianoreldengineermightrequestaservicereportforthepurposeofdiagnosisand
troubleshooting.
TosaveaServiceReportle:
1. Click Save Service ReportintheHeader(verytopofthewebinterface,nexttotheHelp link).
Informationforthereportisgatheredandcompiled.Thisactiontakesuptoafewminutes,dependingon
the size of your RAID system
2. Click the Save Fileoption,thenclicktheSave button.
ThereportsavestoyourHostPCasacompressedHTMLle.
3. Double-clickthedownloadedletodecompressit.
4. Double-click the report to open it in your default browser.
The Service Report includes the following topics:
• About–Reportutility
• BatteryInfo–Cachebackupbatteries
• BBMInfo–BadBlockManager
• BGASummary–Statusandsettings
The Service Report includes the following topics:
• BGASchedules–Scheduledactivities
• BuzzerInfo
• ControllerInfo
• DebugSyslog–Diagnosticinformation
• DiskArrayInfo–ID,alias,
andcapacitiesonly
• DiskArrayDumpInfo–
Diagnosticinformation
• DiskArrayVerboseInfo–All
diskarrayinformation
• EnclosureInfo
• ErrorTableInfo–Readcheck,write
check,andinconsistentblocks
• EventInfo–NVRAM–List
ofNVRAMevents
• EventInfo–Runtime–List
ofRuntimeevents
• FCNodeInfo
• FCDeviceInfo
• FCInitiatorInfo
• FCPortInfo
• FCSFPInfo