Product manual

313
Chapter 8: Maintenance
This chapter covers the following topics:
• Updating the Firmware in WebPAM PROe (below)
• Updating the Firmware in the CLU (page 317)
• Replacing a Power Supply (page 319)
• Replacing a RAID Controller (page 320)
• Replacing a Cooling Fan (page 321)
• Replacing the Cache Battery (page 324)
• Replacing the Memory Module (page 326)
Updating the Firmware in WebPAM PROe
A firmware update consists of the following actions:
• Downloading the Firmware Image File (page 313)
• Updating the Firmware from one of these sources:
• TFTP Server (page 314)
• The Host PC or Server (page 314)
• Restarting the Subsystem (page 315)
Downloading the Firmware Image File
Go to the Promise web site at http://www.promise.com/support/support_eng.asp
and download the latest firmware image (.img) file to your TFTP server or your
PC. The firmware update image file includes all of the files for the VessRAID,
including::
• Redboot ROM
•Kernel
• Firmware
• Software
• Ramdisk
• SEP Firmware
• OEM Customization
• Other files
Note
On PLUS (+) models, you cannot downgrade the system firmware
to 3.02.0000.00 or earlier versions.