Product manual

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Chapter 9: Troubleshooting
This chapter covers the following topics:
• VessRAID is Beeping (below)
• LEDs Display Amber or Red (page 266)
• CLU Reports a Problem (page 270)
• WebPAM PROe Reports a Problem (page 272)
• LCD Panel Reports a Problem (page 275)
• Viewing a Report from OPAS (page 275)
• Event Notification Response (page 277)
• Critical & Offline Disk Arrays (page 290)
• Incomplete Array (page 293)
• Physical Drive Problems (page 294)
• Enclosure Problems (page 296)
• Connection Problems (page 299)
• Browser Does Not Connect to WebPAM PROe (page 301)
• Unsaved Data in the Controller Cache (page 302)
VessRAID is Beeping
VessRAID’s alarm has five different patterns, as shown below.
Figure 1. Audible alarm sound patterns
When you first power-up the VessRAID, it beeps twice to show normal operation.
The audible alarm sounds at other times to inform you that the VessRAID needs
attention. But the alarm does not specify the condition. When the alarm sounds:
• Check the front and back of VessRAID for red or amber LEDs, as described
above.
.25s.25s.25s
.25s.25s
.25s.25s
.25s.25s .25s
.25s
.25s
.5s
.25s
.5s
.75s
.25s
.75s
.25s
.75s
1s 1.25s
2.5s
3s
1x
2x
1
2
3
4
5
6s
s
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