User Manual

245
Promise Technologies Troubleshooting
System Fan * Global RAID HDD
Diagnosis Corrective Action
1. Voltage out of range
2. Controller
temperature above
critical threshold
3. Check power supply Status LED
on back of device. Replace PSU if
LED is red.
4. Check enclosure air fl ow, remove
any obstruction.
Hard drive temperature
warning
Check enclosure air fl ow, check
system fan, replace if necessary.
Fan module is not cooling
HDD to below critical
threshold.
Replace system fan module. Allow
time to reduce HDD temperature to
below critical threshold.
System fan failure Replace system fan module.
CPU fan failure Replace CPU fan.
One or more LD offl ine Contact Technical Support
One or more LD is critical Replace failed HDD and rebuild LD.
LD rebuilding
Wait until the rebuild is fi nished.
When the rebuild is completed, both
indicators will light green.
NOTE: Each power supply unit (PSU) located on the backplate has a Status LED indicator. If you see a
Red LED indicator on a PSU, replace the unit.
* The Vess A2600 Fan Status LED is located on the back of the device. See the Quick Start Guide or
Product Manual for more information.
Red Green Orange (Amber)
Blinking Red LED condition irrelevant LED dark
LED TROUBLESHOOTING QUICK GUIDE
(See illustrations on next page)