User manual

SuperTrak SX6000™ User Manual Appendix B
- B1 -
Frequently Asked Questions
This section lists frequently asked questions involving pre-installation, drive issues,
installation, and post-installation.
Pre-Installation
(Speed, Device Types, Capacity, Cabling)
Q:
What kind of hard drives can I use with a SuperTrak SX6000 array?
A:
You can use any Ultra ATA/100, or Ultra ATA/33/66 hard drive(s) to create
arrays on the SuperTrak SX6000. However, you should use matching
drives for multiple-drive arrays to maximize capacity usage as well as
performance. Ultra ATA/100 drives are recommended for highest
performance.
Q:
Can I run the SuperTrak SX6000 controller at greater than 33Mhz PCI bus
speed?
A:
The SuperTrak SX6000 controller is designed around the PCI specification
for 33Mhz PCI bus speed. In most cases, a higher PCI bus speed will result
in a variety of different errors. Some users have been able to get higher
speeds to work. However, since such usage is out of specification, we do
not support it. Any damage resulting from such implementation will void the
warranty.
Q:
Can I use ATAPI devices on the SuperTrak SX6000 controller?
A:
No. There is no driver layer on the SuperTrak SX6000 controller that will
support ATAPI packet messages.
Q:
Can I substitute any other type of Ultra ATA/100 or IDE cables for SuperTrak
SX6000 cables if I need to use a longer data cable?
A:
No! The SuperTrak SX6000 data cables are made to Ultra ATA/100 data
transfer requirements with special shielding and a maximum IDE
specification length of 18 inches.
Q:
Does the SuperTrak SX6000 controller work with my system’s ACPI?
A:
Yes. The SuperTrak SX6000 controller supports ACPI S1-S4 standby
modes.