User manual

SuperTrak TX Series User Manual
190
Figure 3. Physical Drive Management screen
In the example above, there is no physical drive for ID 00:02:00. Assuming
you installed a physical drive onto Channel 2 of the SuperTrak controller, this
is the failed drive.
3. Shut down the Host PC, open the case, check the power and data
connections to each physical drive, correct any shortcomings, restart the
Host PC and check in SuperBuild again.
Finding the Failed Drive in WebPAM PRO
To locate a failed or missing physical drive:
1. Open WebPAM PRO.
See “Logging into WebPAM PRO” on
page 83 for more information.
2. Click Subsystem in Tree View.
3. Click Enclosures.
4. Click Enclosure 1.
5. Click Physical Drives.
6. Examine the list of physical drives.
• If a drive was present but is now
missing, that is the failed drive. Check
the power and data connections. If
those are OK, you must replace the
drive.
• If a drive is marked as Stale when you
configure more than 32 physical drives
for RAID mode.
• If a drive is marked as Dead, that is the
problem drive and you must replace it.
Physical Drive Management
ID Model Name Capacity Status
00:01:00 WDC WD1600YS 153.25 GB Ok
00:03:00 WDC WD1600YS 153.25 GB Ok
00:04:00 WDC WD1600YS 153.25 GB Ok
- - - -
- - - -
- - - -
- - - -
- - - -
ID 02 is missing