User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

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Chapter 3: Installing Drivers
Following are installation procedures for the SuperTrak drivers for Windows,
Linux, and FreeBSD included on the software CD.
Download the latest drivers from the Promise Support Website.
The software CD also includes source code files for compiling your own Linux
drivers. Source code files begin with the letters SRC.
• Driver Installation Media
• Windows (page 64)
• Linux and FreeBSD (page 65)
• Windows Server 2008
• New OS Installation (page 66)
• Existing System (page 67)
• Confirming Driver Installation
(page 67)
• Windows Vista
• New OS Installation (page 68)
• Existing System (page 69)
• Confirming Driver Installation
(page 69)
• Windows Server 2003
• New OS Installation (page 70)
• Existing System (page 71)
• Confirming Driver Installation
(page 71)
• Windows XP
• New OS Installation (page 72)
• Existing System (page 73)
• Confirming Driver Installation
(page 73)
• Red Hat Linux Enterprise 4.4, 4.5,
4.6, 4.7
• New OS Installation (page 74)
• Existing System (page 74)
• Fedora Core 6
• New OS Installation (page 75)
• Existing System (page 75)
• Fedora Core 7, 8
• New OS Installation (page 76)
• Existing System (page 76)
• openSUSE 10.2, 10.3, 10.5, 11
• New OS Installation (page 77)
• Existing System (page 77)
• SLES 10, 10 SP1, 10 SP2
• New OS Installation (page 78)
• Existing System (page 78)
• Miracle Linux 4
• New OS Installation (page 80)
• Existing System (page 81)
• FreeBSD 6.1, 6.2, 6.3, 7.0
• New OS Installation (page 80)
• Existing System (page 81)
• VMware ESX Server 3.0.2, 3.5.0
• New OS Installation (page 82)
• Existing System (page 82)