User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

SuperTrak EX Series User Manual
276
are categorized as a SCSI device. This allows you to set the boot sequence
in your BIOS setup utility to boot from SCSI first, rather than IDE.
If there are multiple SCSI add-in controllers in the system, then the boot
sequence among them will be determined exclusively by their PCI slot
priority. PCI slot #1 will be first, slot #2 second, etc. Put the SuperTrak EX
Controller in the PCI-Express slot where it will be accessed ahead of other
SCSI controllers if you want to boot from the logical drive.
How can I change the boot sequence between a PCI SCSI card and the
SuperTrak EX Series RAID logical drive?
Since all PCI-Express are PnP, it is difficult to determine which device is
addressed first. Most motherboard BIOSes have advanced options that
identify devices and allow you to choose which device will be assigned
resources first. Otherwise you may have to physically switch the device
cards on the PCI/PCI-Express/PCI-X slots so that the boot device is in the
highest priority slot number (see previous question).
Post-Installation
Why can’t I see the drives on the SuperTrak EX Series under FDISK?
You have not created a logical drive yet. Without a logical drive, the system
will not recognize the physical drives attached to the SuperTrak EX
Controller.
A physical drive is recognized by the SuperTrak controller but not available
to use in a disk array. How can I make it available?
The physical drive might contain obsolete disk array information. See
“Clearing Stale and PFA Conditions” on page 152 or page 269. This action
clears the obsolete information in order to make the drive available.
Why can’t I run WebPAM PRO in Konqueror?
The Konqueror browser (Linux) does not support WebPAM PRO. Install a
Netscape Navigator or Firefox browser. With that browser as the default,
reinstall WebPAM PRO.
Aren’t the WebPAM PRO icons supposed to be animated?
Yes, they are animated. However, the default setting for Internet Explorer
under Windows 2003 Server does not display animation in the browser. Go
to Internet Options > Advanced and check Play animations in web pages.