User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

Chapter 8: Troubleshooting
271
2. Click the Disk Arrays icon.
3. Click the Disk Array icon.
If there are multiple disk arrays, choose the icon with the yellow !.
4. From the dropdown menu on the Background Activities tab, choose Start
Rebuild.
5. Choose Source physical drive.
The Source is a remaining functional physical drive in the disk array.
6. Choose the Target physical drive.
The Target is the replacement physical drive.
7. Click the Submit button.
The Disk Array Background Activity tab shows rebuild progress on the
replacement (target) physical drive. Depending the size of the physical disk
involved, this process will take some time.
To view more information, click the Rebuild on PDx link.
Rebuilding with SuperBuild
To manually rebuild a disk array in the SuperBuild Utility:
1. In the Main Menu, highlight Disk Array Management and press Enter.
The Disk Array Management screen displays.
2. Highlight the Disk Array with the failed drive and press Enter.
The Disk Array Info and Setting screen displays.
3. Highlight Physical Drives in the Array and press Enter.
Note the ID numbers of the physical drives that are still functional.
4. Highlight Start Manual Rebuild and press Enter.
The Manual Rebuild screen displays.
5. Highlight the Source Sequence Number and press Enter.
Then type the ID number of one of the physical drives you noted in step 3
and press Enter.
6. Highlight the Target Physical Drive ID and press Enter.
Then type the ID number of the new drive and press Enter.
7. Highlight Start Manual Rebuild and press Enter.
The time required for the Rebuild depends on the number and size of your
logical drives. You can monitor the progress of the Rebuild under
Background Activity.