User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

Chapter 1: Introduction
5
Supports online logical drive
expansion
Add disk drives to the array without affecting
data availability.
Supports online logical drive
migration
Change RAID level without affecting data
availability.
Utilizes SuperBuild™
automenu from the SuperTrak
onboard BIOS
Has “Auto Setup” option for quick and easy
logical drive builds.
Displays status and error
checking messages during
bootup
Notifies user of possible errors and allows for
recovery of mirrored drive logical drives directly
from SuperBuild™.
Supports S.M.A.R.T.
monitoring and reporting
Polls status at set intervals, reports through
WebPAM PRO.
Employs the latest Promise
PCI Express SATA/SAS ASIC
technology
Fully supports Serial ATA specifications with 150
and 300 MB/sec timing and CRC error-checking
at high speeds.
Automatic background
rebuilds
Fault tolerance can be restored automatically
without rebooting.
DOS based flash upgrade of
BIOS and Firmware
Verifies proper file, option to backup existing file.
Download files from Promise website.
Capacity coercion Supports four schemes of capacity coercion.
System reboot not required
after create, delete, migrate or
expand logical drive
System boot process continues without
restarting.
Compatibility
Features Benefits
Complies with PCI Express
Specification 1.0a
Provides highest level of hardware compatibility
Complies with SATA
Specification 1.0a
Provides full compatibility with first generation
SATA hard drives.
Complies with SATA II:
Extensions to SATA 1.0a
Specification
Provides enclosure and drive monitoring
compatibility.
Complies with SAS
Specification 1.1
Provides full compatibility with SAS hard drives.
Advanced Design
Features Benefits