User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

SuperTrak EX Series User Manual
4
Browser Support
On the Host PC where you install the SuperTrak controller and WebPAM PRO,
you must have one of the following browsers:
• Internet Explorer
•Firefox
• Netscape Navigator
If you do not have one of the above browsers, install the browser first and make it
the default browser. Then install WebPAM PRO.
Key Features and Benefits
The following information offers an overview of the major features of the Promise
SuperTrak EX4650, EX8650, EX8654, EX8658, and EX16650.
Advanced Design
Features Benefits
Supports PCIe x8 bus
motherboards
Allows maximum data transfers of up to 2 GB/s
in both directions simultaneously to dramatically
reduce the time to save and retrieve large files.
EX4650 supports: RAID 0, 1,
1E, 5, 6, and 10. RAID 50 and
60 with SAS Expander.
Provides dramatic increase in drive performance
and/or fault tolerant options. Offers performance
customization and data rebuilds from the BIOS
menu.
EX8650, EX8654, EX8658,
and EX16650 support: RAID
0, 1, 1E, 5, 6, 10, 50, and 60
Supports Serial ATA
Specification II
Burst data transfer rates up to 300 MB/s from
Serial ATA drives to boost overall system
performance.
Supports Serial Attached
SCSI Specification
Burst data transfer rates up to 300 MB/s from
SAS drives to boost overall system
performance.
Independent data channels
for SATA and SAS drives
Drives can multiply their data transfer
performance when striped together and each
drive uses a separate data channel.
Supports multiple logical
drives on the same physical
drives
Up to 32 logical drives per array,
Up to 128 arrays drives per controller,
Up to 256 physical drives per controller,
Up to 256 logical drives per controller.