User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

SuperTrak EX Series User Manual
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Making Physical Drive Settings
The only individual physical drive setting is an alias. An alias is optional. To set
an alias for a physical drive:
1. Click the Subsystem icon in Tree View.
2. Click the Enclosures icon.
3. Click the Enclosure icon.
4. Click the Physical Drives icon.
5. Click a Physical Drive icon.
6. Click the Settings tab in Management View.
7. Type an alias into the Physical Drive Alias field.
Maximum of 32 characters. Use letters, numbers, one space between
words, and underscore.
8. Click the Submit button.
Clearing Stale and PFA Conditions
The Clear tab only appears when one or both conditions are present.
• Stale – The physical drive contains obsolete disk array information.
• PFA – The physical drive has errors resulting in a prediction of failure.
Be sure you have corrected the condition by a physical drive replacement, rebuild
operation, etc., first. Then clear the condition.
To clear a Stale or PFA status from a physical drive:
1. Click the Subsystem icon in Tree View.
2. Click the Enclosures icon.
3. Click the Enclosure icon.
4. Click the Physical Drives icon.
5. Click a Physical Drive icon.
6. in Management View, click the Clear tab.
7. Click the Submit button.
Note
If a physical drive has both a Stale and a PFA condition, click the
Submit button once to clear the Stale condition, then click again
to clear the PFA condition.