User manual

SuperTrak EX Series User Manual
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• Spare Drive
• Physical Drive
If any item reports other than “OK” click that item in the Tree to investigate
the cause of the problem.
Viewing the Runtime Event Log
Runtime Events lists information about all events recorded since the system was
started. Runtime events are stored in RAM on the RAID controller. These events
are cleared when you reboot your system.
To view runtime events:
1. In Tree View, click the Subsystem icon.
2. From the dropdown menu on the Event tab, choose Runtime Events.
The events are listed from newest at the top of the list to oldest at the
bottom.
Severity Definitions
Each event is marked with a level of severity.
• Information – Information only, no action is required
• Warning – User can decide whether or not action is required
• Minor – Action is needed but the condition is not serious at this time
• Major – Action is needed now
• Critical – Action is needed now and the implications of the condition are
serious
• Fatal – Non-Recoverable error or failure has occurred
Saving the Runtime Event Log
This function saves a copy of the runtime event log as a text file on the Host PC’s
hard drive.
To save the runtime event log:
1. In Tree View, click the Subsystem icon.
2. From the dropdown menu on the Event tab, choose Runtime Events.
3. At the bottom of the window, click the Save Event Log button.
4. In the File Download dialog box, click the Save button.
5. In the Save dialog box, name the file, navigate to the folder where you want
to save the log file, and click the Save button.
A text file of the event log is saved to the Host PC’s hard drive.