User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

Chapter 5: Management with WebPAM PRO
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SuperTrak Controller Card
To upgrade the firmware on a SuperTrak Controller Card:
1. In Tree View, click the Subsystem icon.
2. From the Firmware Update tab, choose Controller Firmware Update.
3. Choose the Download Flash File from Local File through HTTP option and
click the Next button.
4. Click the Browse button.
5. Navigate to the directory where you saved the update file, then click the
update file, and click the Open button.
6. Click the Submit button.
When the Flash Image Status shows Flash image completed, the firmware
and BIOS have been updated.
7. Restart the Host PC.
VTrak JBOD Enclosure
To upgrade the firmware on an attached VTrak JBOD enclosure:
1. In Tree View, click the Subsystem icon.
2. From the Firmware Update tab, choose JBOD Firmware Update.
3. Click the Browse button.
4. Navigate to the directory where you saved the update file, then click the
update file, and click the Open button.
5. Click the Submit button.
When the Flash Image Status shows Flash image completed, the firmware
has been updated.
6. Shut down the Host PC.
7. Power cycle the VTrak enclosures.
Turn OFF both power supply switches. Wait 30 seconds. Turn ON both
power supply switches. Do this action for all attached VTrak enclosures.
8. Boot the Host PC.
Checking Subsystem Health
1. In Tree View, click the Subsystem icon.
2. In Management View, click the Health tab.
The health or status of following items is displayed:
• Controller
• Disk Array
• Logical Drive