User manual
Table Of Contents
- SuperTrak User Manual
- Contents
- Chapter 1: Introduction
- Chapter 2: Installation
- Unpacking the SuperTrak Card
- Installing the SuperTrak Card
- Choosing the Physical Drives
- Creating a Logical Drive
- Installing the CLI
- Installing WebPAM PRO
- Logging into WebPAM PRO
- Setting up WebPAM PRO
- Chapter 3: Installing Drivers
- Chapter 4: SuperBuild™ Utility
- Chapter 5: Management with WebPAM PRO
- Logging into WebPAM PRO
- Accessing the Interface
- Managing Users
- Working with Subsystem/Host Management
- Managing Software Services
- Managing the Host
- Managing the Subsystem
- Viewing Subsystem Information
- Clearing Statistical Data
- Setting an Alias for the Subsystem
- Updating the Firmware
- Checking Subsystem Health
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing the NVRAM Event Log
- Saving the NVRAM Event Log
- Clearing the NVRAM Event Log
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing System Configuration
- Managing the Controller
- Managing Enclosures
- Managing Physical Drives
- Viewing a List of Physical Drives
- Locating a Physical Drive
- Making Global Physical Drive Settings
- Viewing Physical Drive Information
- Viewing Physical Drive Statistics
- Making Physical Drive Settings
- Clearing Stale and PFA Conditions
- Viewing the SMART Log
- Viewing Advanced SMART Log Information
- Saving Advanced SMART Log Information
- Making SMART Log Settings
- Managing Disk Arrays
- Viewing Disk Arrays
- Locating a Disk Array
- Creating a Disk Array
- Creating a Disk Array - Automatic Configuration
- Creating a Disk Array - Express Configuration
- Creating a Disk Array - Advanced Configuration
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 6: Management with the CLI
- Opening the CLI on Windows
- Opening the CLI on Linux, FreeBSD, and VMware
- Table of Supported Commands
- Notes and Conventions
- List of Supported Commands
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- Chapter 9: Support
- Appendix A: Partition and Format
- Appendix B: Upgrades
- Appendix C: Battery Backup Unit
- Appendix D: LED Backplane Connections
- Index

SuperTrak EX Series User Manual
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Clearing Statistical Data
Use this function to clear the statistical data registers for the controller, physical
drives, and logical drives.
To clear statistical data:
1. In Tree View, click the Subsystem icon.
2. In Management View, click the Information tab.
3. Click the Clear Statistics link.
4. Click the Submit button.
5. In the Confirmation dialog box, type confirm and click the OK button.
Setting an Alias for the Subsystem
An alias is optional. To set an alias for this subsystem or host:
1. In Tree View, click the Subsystem icon.
2. In Management View, click the Settings tab.
3. Enter a name into the Alias field.
Maximum of 48 characters. Use letters, numbers, one space between
words, and underscore.
4. Click the Submit button.
Updating the Firmware
Use this function to update:
• Firmware and BIOS on a SuperTrak controller card
• Firmware on a VTrak JBOD enclosure
You must first download the update file and save it to the Host PC. See
“Downloading BIOS and Firmware File” on page 289.
Note that this function does not update the software driver. Install the software
driver file following the procedure for your operating system. See “Chapter 3:
Installing Drivers” on page 63.
You can also update the firmware on the SuperTrak controllers in multiple Host
PCs at the same time. See “Updating the Firmware on Multiple Systems” on
page 124.
Cautions
• Before you begin, backup any important or useful data.
• Do NOT power off your PC during the procedure.