Product manual

141
Appendix B: Maintenance
• Upgrading the Firmware (below)
• Installing Application Plug-ins (page 142)
• Connection Problems After Restart (page 143)
Upgrading the Firmware
Follow this procedure to upgrade the firmware on your SmartStor.
Downloading the Upgrade File
To download the upgrade file:
1. Download the latest firmware upgrade file from the Promise website onto
your PC.
2. Copy the firmware upgrade file from your PC to a folder on the SmartStor.
Installing the Upgrade File
1. Start the PASM interface.
2. In the Tree, click on the + beside the Management icon.
3. Click on the System Upgrade icon.
4. From the Volume dropdown menu, choose the Volume that has the folder
with the firmware image file.
5. From the Folder dropdown menu, choose the Folder that contains the
firmware upgrade file.
6. In the File Name field, type the name of the firmware upgrade file.
7. Click the OK button to begin the upgrade.
The upgrade take about two to three minutes.
When the upgrade is done, a system message appears.
8. Click the OK button on the system message.
Warning
Do not disconnect the power or shut down the SmartStor while the
upgrade is running!