Product manual

Chapter 8: Troubleshooting
115
System was shut down
abnormally.
The SmartStor shut down incorrectly the last time.
See “Shutting Down the SmartStor” on page 95.
CPU temperature is
higher than 50°C/122°F.
System will shut down.
Allow the SmartStor to cool for several minutes. Then
restart the SmartStor and check system temperature
and fan operation. See page 116.
Be sure there is adequate air circulation around the
SmartStor.
System temperature is
higher than 50°C/122°F.
System will shut down.
System fan speed is lower
than 1500 RPM. Check
the system before
continuing.
Replace the fan. See page 143.
AC Power failure. System
will shut down.
Restore the AC power. Then restart the SmartStor.
See “Connecting the Power” on page 8.
Disk Drives
Task X timeout on disk Y
at LBA [address]
A LBA error. Check the disk drives. See page 108.
Check the RAID Volume. See page 109. Replace the
disk drive or rebuild the RAID Volume as needed.
Task X disk error on disk
Y at LBA [address] with
status Z
S.M.A.R.T threshold
exceeded on disk X
Check the disk drives. See page 108. Replace the
failed drive. See page 109.
BSL update on disk X at
LBA [address]
Bad sector on a disk drive. Check the disk drives.
See page 108. Replace the disk drive if it continues
to receive BSL updates.
BSL log disk X at LBA
[address] cleared
Check the disk drives. See page 108.
Delete Spare Disk Delete a spare drive. Normal.
RAID Volumes
Create [RAID name,
RAID level and X number
of disk drives]
Create a RAID Volume. Normal.
Delete RAID X Delete a RAID Volume. Normal.
Migration or Rebuilding
on array X started.
RAID Volume Migration or Rebuild has started.
Normal.
Migration or Rebuilding
on array X at Y%.
Progress report on RAID Volume Migration or
Rebuild. Normal.
Reported Event Corrective Action