Product manual

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Chapter 8: Troubleshooting
• Responding to an Audible Alarm (page 107)
• Checking the System Status LED (page 108)
• Checking Disk Status LEDs (page 108)
• Replacing a Failed Disk Drive (page 109)
• Checking RAID Volume Status in PASM (page 109)
• Checking File System Status in PASM (page 111)
• Checking the Event Log in PASM (page 112)
• Checking Enclosure Status in PASM (page 116)
• Resolving Connections with SmartSYNC (page 117)
• Solving Network Connection Problems (page 119)
• Restoring the Default Password (page 120)
• Resolving a Windows Firewall Issue (page 121)
This chapter deals problems you might encounter with your SmartStor and how
to resolve them. Also see “Frequently Asked Questions” on page 123.
Responding to an Audible Alarm
The SmartStor has two beep patterns
• Single beep, not repeated – The SmartStor is online
• Two beeps, continuously repeated – The SmartStor reports a problem
When you boot or reboot the SmartStor, and the buzzer is enabled, the buzzer
sounds one time to indicate that the SmartStor is online.
If you hear the two-beep pattern, check the following items:
• System Status LED (see below)
• Drive Status LED (see page 108)
• RAID Volume status in PASM (see page 109)
• File System status in PASM (see page 111)
• Enclosure status in PASM (see page 116)
• Event Log in PASM (see page 112)
• Your email inbox (see page 120)