User's Manual

145
Appendix B: Maintenance
• Upgrading the Firmware (below)
• Installing Application Plug-ins (page 147)
• Connection Problems After Restart (page 148)
Upgrading the Firmware
Follow this procedure to upgrade the firmware on your SmartStor.
Downloading the Upgrade File
To download the upgrade file:
1. Download the latest firmware upgrade file from http://www.promise.com/
support onto your PC.
2. Copy the firmware upgrade file from your PC to a folder on the SmartStor.
Installing the Upgrade File
1. Start the PASM interface.
2. In the Tree, click the + beside the Management icon.
3. Click the System Upgrade icon.
4. From the Volume dropdown menu, choose the Volume that has the folder
with the firmware image file.
5. From the Folder dropdown menu, choose the Folder that contains the
firmware upgrade file.
6. In the File Name field, type the name of the firmware upgrade file.
7. Click the OK button to begin the upgrade.
The upgrade takes about two to three minutes.
When the upgrade is done, a system message appears.
8. Click the OK button on the system message.
9. Reboot the SmartStor.
See “Rebooting the SmartStor” on page 146.
Warning
Do not disconnect the power or shut down the SmartStor while the
upgrade is running!