User manual

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Promise Technologies Pegasus J4User Manual
SUpport information
• Contacting Technical Support (below)
• Limited Warranty
• Returning Product For Repair
ToviewFAQandinformationusefulfortroubleshooting,pleasevisitthePromiseKnowledgeBasewebsite
at http://kb.promise.com/andlocatetheproductlineorusethekeywordsearchfunction.
contacting technical SUpport
PROMISE Technical Support provides several support options for PROMISE users to access information
and updates. We encourage you to use one of our electronic services, which provide product information
updates for the most ecient service and support.
PROMISE E-Support: https://support.promise.com
When you contact us, please have the following information available:
• Product model and serial number
• BIOS, rmware, and driver version numbers
• Adescriptionoftheproblem/situation
• Systemcongurationinformation,including:motherboardandCPUtype,harddrivemodels,SAS/
SATA/ATA/ATAPIdrives&devices,andothercontrollers.
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https://support.promise.com/userRegistration.aspxhttps://support.promise.com/userRegistration.aspx
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