J4 USER MANUAL • © 2012 Promise Technology, Inc. Version: 1.
Contents Introduction to Pegasus J4 1 About this User Manual Configure the Hard Disks Mac OS Disk Utility15 1 2 Create a striped RAID set 16 Client OS Support 2 Create a concatenated disk set 16 Utility OS Support 2 Create a mirrored RAID set 17 Rebuild a mirrored RAID set 17 J4 Description Specifications 3 Hardware Description Delete a RAID set 17 4 If a RAID set fails 17 Front 4 Combine RAID sets 17 Back 5 Configuration Example - Create a RAID 10 set Bottom View 6 Top View 6 Wha
Promise Technologies Pegasus J4User Manual Introduction to Pegasus J4 This section includes the following topics: • About this manual (below) • Device Description • Client OS Support • Utility OS Support • Specifications • Hardware Description About this User Manual This Product Manual describes how to set up, use and maintain the Pegasus J4 Direct Attached Storage (DAS) system. It describes how to use software that you install and run on a Macintosh computer used to monitor and update the device.
Promise Technologies Pegasus J4User Manual J4 Description The Pegasus J4 from PROMISE Technology is a high-performance direct attached storage JBOD system featuring Intel® Thunderbolt™ connection technology. The J4 system is perfect for use in non-linear editing of digital media or other data storage applications where very high throughput and very low latency is required.
Promise Technologies Pegasus J4User Manual Specifications Feature 2.5” Storage Disks Check online for the latest list at: www.promise.com Capacity Depends on the size of the storage drives installed. Power supply System Fan RAID function OS Support HW monitoring Temperature Humidity Dimensions Weight Safety 3 Pegasus J4 AC Input: 100-240V 47-63Hz, DC Output 12V (11.4V - 12.6V) 12V DC 60 mm x 60 mm x 15 mm blower with PWM control, operation voltage: 6V - 13.
Promise Technologies Pegasus J4User Manual Hardware Description Front The front of the J4 displays various LED indicators used to monitor the system. Be sure to place the device in a location where the LEDs can be seen. System Status Thunderbolt Link Disk Status & Activity Air Flow Air intake vent behind bottom of face plate Front Panel Features LED Description System Status The System Status indicator uses a color-coded reference system for monitoring the general operating health of the device.
Promise Technologies Pegasus J4User Manual Back The back of the J4 is where the power and Thunderbolt connections are made. It includes the power button, a cooling exhaust vent. Rear Panel Features Power button Power receptacle Cooling exhaust vent Thunderbolt ports Air Flow Feature Air Flow Description Power Button Press lightly to power on the J4. To shut down the device, press and hold the power button for 5 seconds to initiate a controlled system shut down power off.
Promise Technologies Pegasus J4User Manual Bottom View Top View Air Flow Bottom of J4 air intake Top of J4 bottom front top rear air air intake intake Air Flow Air Flow right side left side bottom rear ! 6 CAUTION top front Air intake vents located on the bottom must allow free flow of air into the housing for hard disk and system cooling.
Promise Technologies Pegasus J4User Manual Installation and Setup Unpacking the Pegasus J4 This chapter contains the following topics: • “Unpacking the Pegasus J4” The Pegasus box contains the following items: • Pegasus J4 unit • Quick Start Guide • Product CD • Power cord (1.
Promise Technologies Pegasus J4User Manual Install Hard Disks ✓ The DIY version of the J4 requires installation of four storage disks and configuration of the RAID array. Follow the instruction in the section if your J4 does not already have storage disks installed. If you have the plug and play version with drives installed, skip ahead to “Connecting the Power and Thunderbolt Cables” on page 10. For information on what SATA storage to install, please go to the PROMISE website at: www.promise.
Promise Technologies Pegasus J4User Manual Insert storage drives Replace housing cover 5. 8. Replace the housing top into its proper positing. 9. Hold the unsecured housing in place and turn the J4 upside down once more. Place a new storage drive into an empty bay with the contact edge ready to receive the contacts in the drive bay and oriented so the top side is facing up (the top has a label with specifications and other information about the drive).
Promise Technologies Pegasus J4User Manual Connecting the Power and Thunderbolt Cables Follow the instructions below to connect the Thunderbolt™ cable and power cord. To power the Pegasus unit: 1. Attach the power cord including with the J4 to the power receptacle on the rear panel. Plug the other end into a suitable power source. 2. Connect one end of the Thunderbolt cable to either Thunderbolt port on the back of J4.
Promise Technologies Pegasus J4User Manual Power and Thunderbolt connections Computer Power Cable J4 Power Cable Thunderbolt Cable Step 2. Step 1. Attach the power cord to the power receptacle on the rear panel of the J4. Plug the other end into a suitable power source. ✓ 11 Connect one end of the Thunderbolt cable to either Thunderbolt port on the rear panel of the J4.
Promise Technologies Pegasus J4User Manual Power on the Pegasus 1. Follow the instructions “Connecting the Power and Thunderbolt Cables” on page 10 to connect the power cable. 2. Once the Thunderbolt connection is established it will be detected automatically and the J4 will power on. Check the LED indicators on the front to verify that the device is functioning properly. It takes about 30 seconds for the device to fully boot up.
Promise Technologies Pegasus J4User Manual Installing the Device Driver Follow the driver install instructions according to the operating system used on your computer. Installing the J4 Firmware Updater Follow the installation instructions for the Updater software according to the operating system used on your computer. OS Support OS Support The following operating systems support the Pegasus J4 device driver for the Thunderbolt connection: • Mac OS 10.7.
Promise Technologies Pegasus J4User Manual Software Installation: Macintosh To install the Updater software onto your computer: 1. Insert the Product CD into the DVD drive. 2. The Welcome menu appears. 3. Click the Firmware Updater button. The Install dialog box appears. 4. Click the Install file button. The password dialog box appears. 5. Type your password in the field provided and click the OK button. In a few moments the Install Succeeded menu appears. 6.
Promise Technologies Pegasus J4User Manual Configure the Hard Disks Once the device drive is installed, the four hard disks installed in each unit appear as four separate individual drives to the operating system. The disks are ready to be formatted and used as four separate disks or used in a RAID set.
Promise Technologies Pegasus J4User Manual Create a striped RAID set Disk Utility A striped RAID set (also called “RAID 0”) is used when high performance is required for the application used to access the data on the disks. For example, if the data contained on the J4 will be used primarily for video editing, a striped RAID is preferable because non-linear media editing requires access to data at a speed that cannot normally be achieved with a mirrored RAID set.
Promise Technologies Pegasus J4User Manual Create a mirrored RAID set Protect your data against hardware failure with a mirrored RAID set (also called “RAID 1”). It writes your data to two or more disks so that each disk in the set contains the same data as every other disk. You can’t create RAID set that contains partitions on your startup disk. To create a RAID disk that contains partitions on that disk, you must first start up your computer from another disk or the Mac OS X installation disc. 1.
Promise Technologies Pegasus J4User Manual Configuration Example - Create a RAID 10 set 1. Open Disk Utility, in the Utilities folder. 2. Select one of the disks that you want in the set, and then click RAID. 3. Click Add (+), and type a name for the RAID set. 4. Choose a format from the Format pop-up menu, and then choose Striped RAID Set from the RAID Type pop-up menu. 5. Drag two disks to the list on the right. 6.
Promise Technologies Pegasus J4User Manual What is RAID? RAID 0 or Striped RAID using all four disks on the J4 The Mac disk utility is used to create a file system for the physical drives in the J4. The section “Configure the Hard Disks” on page 15 provides a description of the procedures to create different RAID configurations.
Promise Technologies Pegasus J4User Manual Using the J4 Firmware Updater The J4 includes software used to monitor the hardware and system status, change settings and upgrade firmware. If you have not yet installed the software, it is recommended to do so. See “Installing the J4 Firmware Updater” on page 13 for instructions on how to install the monitoring software. Launch the software by clicking on the Promise Utility icon in your Applications folder.
Promise Technologies Pegasus J4User Manual Auto Shutdown powering saving feature The J4 Auto Shutdown feature is used to shut off the device after it sits idle for 15 minutes. To enable this feature, do the following: 1. Launch the Pegasus J4 Firmware Updater application. 2. Click on the Settings icon at the top of the J4 Updater interface 3. Click to place a check mark in the Auto Shutdown option box. 4. Click on the Submit button.
Promise Technologies Pegasus J4User Manual 4. Click the Next button. A pop-up menu appears for confirmation of the update. If you want to continue to install the firmware, type the word “confirm” in the space provided and click on the Confirm button. Note that the update will take a few minutes, during which time the J4 must not be turned off and cannot be used. 5. When the firmware update process is completed, a dialog box appears informing you that the Flashing completed, click on the OK button.
Promise Technologies Pegasus J4User Manual Changing a Hard Drive 3. Use a small Phillips screwdriver to remove the five screws that secure the top housing. Note that the single screw at the bottom rear is longer than the four screws on the bottom sides. Do not misplace the screws. 4. Hold the loosened housing top in place and turn the J4 back to the normal position (bottom facing down). Place it on the table a lift the housing top so that it detaches completely from the J4 chassis.
Promise Technologies Pegasus J4User Manual ✓ Insert Replacement Drive 1. Place the new hard drive into the empty bay with the contact edge ready to receive the contacts in the drive bay and oriented so the top side is facing up (the top has a label with specifications and other information about the drive). 2. With the drive in position, push with your fingers on the edge opposite the drive contacts until the drive is firmly seated in the drive bay.
Promise Technologies Pegasus J4User Manual Daisy-Chaining Multiple Units Up to six Pegasus J4s can be connected or “daisy-chained” together. The number of devices in the daisy-chain does not affect performance. In addition, not all devices need to be powered on for the Thunderbolt connection to operate. So if the stack is connected to a display, only the Mac and display need to be powered on to use the computer and display.
Promise Technologies Pegasus J4User Manual Support Information • Contacting Technical Support (below) • Limited Warranty • Returning Product For Repair To view FAQ and information useful for trouble shooting, please visit the Promise Knowledge Base website at http://kb.promise.com/ and locate the product line or use the keyword search function. Contacting Technical Support PROMISE Technical Support provides several support options for PROMISE users to access information and updates.
Promise Technologies Pegasus J4User Manual Limited Warranty PROMISE Technology, Inc. (“PROMISE”) warrants that this product, from the time of the delivery of the product to the original end user: a. all components for a period of two (2) years; b. will conform to PROMISE’s specifications; c. will be free from defects in material and workmanship under normal use and service. This warranty: a. applies only to products which are new and in cartons on the date of purchase; b. is not transferable; c.
Promise Technologies Pegasus J4User Manual Returning Product For Repair If you suspect a product is not working properly, or if you have any questions about your product, contact our Technical Support Staff through one of our Technical Services, making sure to provide the following information: • Product model and serial number (required) • Return shipping address • Daytime phone number • Description of the problem • Copy of the original purchase invoice The technician will assist you in determining wheth
©2012 Promise Technology, Inc.