User manual

WebPAM User Manual

 Verify the UltraTrak firmware and SCSI Base Management setting.

Figure 116. Boot screen for SCSI Host Adapter.

During boot-up of the Host/RAID PC, observe the BIOS screen for the

SCSI Host Adapter's BIOS. Three SCSI IDs should appear:

• ID #1 is the actual Array on the UltraTrak

• ID #2 is the RAID Console driver, the interface that WebPAM

requires

• ID #7 is the SCSI Host Adapter

The ID numbers will vary depending on your UltraTrak SCSI settings. If

these three items appear, the UltraTrak Firmware is up-to-date and the

SCSI Base Management setting is correct. Skip the next two items. If all

three do not appear, proceed with the next item.

 Verify that the RAID Console driver has been installed. During boot-up

of the Host/RAID PC, RAID Console will appear as a SCSI ID in the

SCSI Host Adapter's BIOS (see above).

If it does not, install the RAID Console driver from the UltraTrak

Installation CD onto the Host/RAID PC.

 Verify the UltraTrak Firmware:

1. On the UltraTrak LCD display, press SEL to activate the screen.

2. On View Status, press SEL.

3. On View Controller Info, press SEL.

4. Press down arrow twice to display Firmware Rev.

5. Firmware Rev should be 1.1.0.13 or later.

6. Update the firmware if necessary.