Web-based Promise Array Manager Pro SA2500/WA2500 (WebPAM Pro) User Guide
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User Guide www.nec-computers.com 10 Proprietary Notice and Liability Disclaimer The information disclosed in this document, including all designs and related materials, is the valuable property of NEC Computers S.A.S. and/or its licensors. NEC Computers S.A.S.
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Preface This User's Guide describes the management utility [Web-based Promise Array Management Professional] used to operate the EX4650 Disk Array Controller provided by Promise. Some of the features explained in this guide may not be supported in your environment. Please be sure to read the User’s Guide supplied with the platform. The guide is intended for persons who are familiar with Windows functions and operation methods. For details on Windows operation, see Windows Online Help or manuals.
Contents 1. Overview .................................................................................................................... 8 1.1 Web-based Promise Array Management Professional.......................................................... 8 1.2 Precautions ........................................................................................................................... 9 2. Installation/Uninstallation ....................................................................................
3.15 Creating or Deleting Spare Drives ..................................................................................... 71 3.15.1 Creating Spare Drives .............................................................................................. 71 3.15.2 Deleting Spare Drives .............................................................................................. 73 3.16 Expansion ...................................................................................................................
1. Overview 1.1 Web-based Promise Array Management Professional Web-based Promise Array Management Professional (hereafter abbreviated for WebPAM PRO) is a Web-based application that locally or remotely manages the EX4650 Disk Array Controller provided by Promise. WebPAM PRO only supports Microsoft Internet Explorer (IE) 6.0 or later as its browser. After installing WebPAM PRO, the following features become available in the system.
1.2 Precautions Be sure to read the following notes and precautions before using WebPAM PRO: We strongly recommend to routinely perform a media patrol or redundancy check for all the logical drives and HDDs connected. Depending on your system environment, use either the media patrol or the redundancy check. Redundancy check Environment in which your system is always subject to load. --- Redundancy check can continue at a constant rate under heavy system load.
2. Installation/Uninstallation IMPORTANT: Only users with administrator rights are allowed to install and uninstall WebPAM PRO. If you have used Promise Array Management or the Web-based Promise Array Manager, be sure to uninstall PAM or WebPAM before installing WebPAM PRO. You cannot use WebPAM PRO with PAM or WebPAM. For details, see the user’s guide for each utility. 2.1 Installing WebPAM PRO NOTE: WebPAM may have been factory-installed on your system.
3. Select [Installation for WebPAMPRO] and click [Next]. The [Select a directory to install] dialog box is displayed. If you want to change the installation directory, click [Browse], and follow the on-screen instructions. 4. Click [Next]. The installation starts. The popup message "Now installing WebPAM PRO…" is displayed. After a while, the [Setup finished] dialog box is displayed.
5. Select [Yes, I want to restart my computer now], and click [OK]. The system restarts, and the installation is complete. IMPORTANT: An error regarding WebPAM PRO service may occur immediately after installing WebPAM PRO. As described below, you have to restart the system after WebPAM PRO installation. This error does not occur anymore once the system has been restarted. To use WebPAM PRO with the Internet Explorer, some default settings of Internet Explorer must be changed.
2.2 Uninstalling WebPAM PRO IMPORTANT: Do not uninstall WebPAM PRO using the [Add/Remove Application] or [Add/Remove Program] on the [Control Panel]. Follow the procedure described in this chapter to uninstall WebPAM PRO. NOTE: WebPAM PRO is required to manage the RAID system. Do not uninstall WebPAM PRO unless you have a good reason to do so, for instance maintenance reasons or the upgrade of the utility. 1.
The [Setup finished] dialog box is displayed once WebPAM PRO has been uninstalled. 4. Select [Yes, I want to restart my computer now], and click [OK]. The system restarts, and the application has been successfully uninstalled.. NOTE: Depending on the system status, uninstall the Standby/Hibernation Lock following the instructions in the Appendix C.
3. Operating WebPAM PRO This chapter describes how to start WebPAM PRO and how to operate the screens to be displayed. 3.1 Starting and Exiting WebPAM PRO IMPORTANT: Do not start more than one Web browser for a specific controller at a time. Each time WebPAM PRO is started, the security warning screen is displayed. Click [Yes] to display the logon screen. The security warning screen will appear again at the next start even if you install the certification.
settings for this server.
3.1.1 Controlling WebPAM PRO with a Local Computer 1. Select [Start] → [Programs] → 2. The Security Alert window is displayed. Click [Yes]. 3. Perform the following operation on the logon screen. [WebPAM PRO]. Then click [Open]. Specify the user ID and password in their corresponding fields. (At the first logon, specify "administrator" and "password" as the user ID and password, respectively.) Click [Login].
3.1.2 Controlling WebPAM PRO with a Remote Computer 1. Start the Web browser. 2. In the Address box on the browser screen, type the IP address of the Promise RAID system to be controlled and press [Enter]. For example, if the IP address is [10.10.10.10], type [https://10.10.10.10:8443/promise]. The WebPAM PRO logon screen is displayed when a session with the remote system is established. NOTE: If you are using a proxy server to access the Internet, you need to bypass the proxy server.
3.2 WebPAM PRO Operation Window IMPORTANT: During the operation of WebPAM PRO, a security information dialog box "This page contains items protected by security and those not protected by security. Are unprotected items shown?" may be displayed. However, this does not affect the proper operation of WebPAM PRO. If the dialog box appears, click [Yes] and continue the processing.
3. Make sure that "127.0.0.1" is entered in the Subsystem/Host Port IP address field, and click the [Submit] button. The host PC information appears in the Tree View.
3.2.2 WebPAM PRO Operation Screen The WebPAM PRO window is mainly configured with three parts; Tree View, Management Window, and Event Frame. WebPAM PRO Header Function tab Tree View Management Window Event Frame Tree View The Tree View displays hierarchically the configuration of the RAID system, in a way similar to the Windows Explorer. Each item at a specific level can be expanded by displaying the relevant information at the lower levels.
Management Window The information displayed on the Management Window varies depending on the items selected on the Tree View. The window allows you to check and update the setting information on users and devices, and to create, maintain, delete, or monitor logical drives. The displayed items include text boxes, list boxes, fields, and buttons. The Function tabs are used to control various tasks and processes.
3.3 Icons When you click the link to an icon on the Tree View, several settings and status display screens appear on the Management Window. The features grayed out on the Management Window are unavailable. For more details on the features, refer to the relevant chapters. Tree View Management Window display Home icon Displays the version information of WebPAM PRO. Displays the name of the current logon user in parentheses.
Tree View Management Window display Controller icon Displays information on the BIOS and drivers. In addition, you can provide various settings including performance, display battery status and display or change the buzzer setting. Enclosure icon Displays enclosure information. See the following description for details. Displays information on all the connected HDDs. Physical Drives icon Displays HDDs in the enclosure and connected HDDs.
3.4 Managing Users Creating a User Account To create a new user account, follow the procedure below: 1. Logon to WebPAM PRO as an administrator, or a super privilege user. 2. Click [User Management] in the Tree View and click the [Create] tab appearing in the Management Window. 3.
4. Privilege Description Power Can create (but cannot delete) disk arrays and logical drives, change RAID levels and stripe sizes and set or change components of disk arrays, logical drives and physical drives Super Users of the privilege have all access authorities. The users can create, delete or change all disk arrays, logical and physical drives and users. Once you have entered all the required information, click [Submit].
Deleting a User Account 1. Logon to WebPAM PRO as an administrator, or a super privilege user. 2. Click the User Management in the Tree View and then click the Delete tab appearing in the Management Window. 3. Check the checkbox located to the left of each user to be deleted and click [Submit]. The confirmation dialog box appears. Click [OK]. The specified user accounts hae been deleted. IMPORTANT: Administrator accounts cannot be deleted.
3.5 Several Settings and Information Review Clicking an icon on the Tree View displays the corresponding information on the Management View, where you can see various information and set several features. 3.5.1 Subsystem (ST EX4650EL) Icon If you select the subsystem (ST EX4650EL) icon in the Tree View, the controller information is displayed in the Management Window.
Health tab The Health tab displays the health status of the controller, disk arrays, logical drives, spare drives and connected HDDs. Event tab If you click the center of the Event tab, then the log information saved in the RAMs on the RAID card (runtime events) appears. If you click the downward arrow at the right end of the tab, then the log information (subsystem events) saved in the NVRAMs appears in addition to runtime events. NOTE: You cannot sort the list in this screen.
If you click the downward arrow at the right end of the tab, menu items used to change the tasks priorities (Settings) and to start the tasks appear. Settings menu Rebuild Rate Sets the rebuild process priority. The default is Medium. Logical Drive Initialization Rate Sets the logical drive initialization priority. The default is Medium. Media Patrol Rate Sets the media patrol process priority. The default is Low. Redundancy Check Rate Sets the redundancy check priority. The default is Medium.
Scheduler tab The Scheduler tab lists the scheduled tasks. One or more tasks may be scheduled. If you click the link of a scheduled task, its detailed settings appear. This screen allows you to change the information on a scheduled task. Refer to the “Create a Schedule” procedure for more information. If you click the downward arrow at the right end of the tab, you can create a new schedule or delete an existing schedule. See the description of each task for details.
Information tab The Information tab displays information on the controller. Settings tab The Settings tab allows you to set an alias of the controller, provide settings on S.M.A.R.T. detection or set the write cache of the controller. IMPORTANT: The information is set to proper values by default. As a rule, do not change the settings. If you put or remove a checkmark in the Enable SMART Log or Enable Coercion check box, it is effective immediately.
Adaptive Writeback Cache Adaptive Writeback Cache controls the write cache mode for all the logical drives per controller base. Checked: When the following conditions match, the write policy of all logical drives under the controller is set to “Write Through”, regardless of the write policy settings for the individual logical drive. - Operational Status: status EXCEPT FOR “Fully Charged” - Estimated Hold Time: less than 70 hours - Battery Temperature: Above 60 centigrade.
Buzzer tab The Buzzer tab displays the current buzzer settings. Click the downward arrow at the right end of the tab and select "Settings" to change the buzzer settings. When changing the setting, click [Submit] to enable the new setting. A Buzzer ring is disabled by default. 3.5.3 Enclosure If you expand the Enclosure icon in the Tree View, then the overview of the current enclosure and the information on the connected physical drives appear.
3.5.4 Physical Drives If you click [Physical Drives] below the Enclosure icon in the Tree View, then the information on the physical drives connected to the enclosure is displayed. Information tab The Information tab lists all the physical drives. Global Settings tab The Global Settings tab allows you to provide settings on the write and read caches for all the physical drives. IMPORTANT: “SATA Drive Settings” is not supported.
BBM tab The BBM (Bad Block Mapping) tab allows you to check the bad blocks in all the physical drives. When detecting an irreparable block in a physical drive, WebPAM PRO registers the information in this list. 3.5.5 Physical Drive If you click a specific Slot icon below the Physical Drives in the Tree View, information on the HDD appears in the Management Window.
Information tab Operation Status OK The physical drive is operating normally. Rebuilding The physical drive is being rebuilt. OK, PDM Running The physical drive is running PDM. OK, Media Patrol Running The physical drive is running media patrol. OK, Transition Running The physical drive is running transition. OK, Migration Running The physical drive is running migration. Dead, Forced Offline Force Offline has been done.
3.5.6 Disk Arrays If you select the Disk Arrays icon in the Tree View, all the disk arrays are listed in the Management Window. Information tab The Information tab lists the existing disk arrays. Create tab For the Create tab, see "3.6 Creating Disk Array and Logical Drive." Delete tab For the Delete tab, see "3.7 Deleting Disk Array and Logical Drive." 3.5.
Operation Status OK The disk array operates normally. Degraded One of the members of the disk array is in abnormal status. Offline The disk array is in offline status. OK, Rebuilding The disk array is being rebuilt. OK, PDM Running The disk array is under PDM. OK, Transition Running The disk array is under Transition. OK, Migration Running The disk array is under expansion. Transport Ready The disk array is ready for transport.
3.5.8 Logical Drives If you select the Logical Drives icon in the Tree View, all the logical drives are listed in the Management Window. Information tab The Information tab lists the existing disk arrays. 3.5.9 Logical Drive If you select the Logical Drive View icon in the Tree View, the outline of the current logical drive is displayed in the Management Window. Information tab Operational Status Operation Status OK The logical drive is operating normally.
Current Write Policy This item displays the status of the current write cache for this logical drive. The status varies depending on the settings of the write cache for each logical drive, settings of the write cache for the entire controller (Adaptive Writeback Cache), existence of battery connection and battery status in an environment where a battery is connected. For the Adaptive Writeback Cache, see “3.5.2 Controller.
Background Activities tab The Background Activities tab displays the BGA being executed in the selected disk array. Click the arrow at the right end of the tab to display the BGA start menu items executable at the RAID level (including Initialize and Redundancy Check). See the description of each BGA for details. Check Table tab If a consistency error is detected during a redundancy check and the error cannot be repaired, the error is registered in the Check Table tab.
3.6 Creating a Disk Array or Logical Drive A disk array can be created using one of the following three ways. Automatic Configuration Checks the number of unconfigured HDDs currently connected and automatically creates disk arrays of the proper capacity, RAID level and logical drives. Express Configuration Creates disk arrays and logical drives semi-automatically only if you select a RAID level fit to the environment used and the number of logical drives to be created.
3.6.2 Express Configuration 1. Click Disk Arrays in the Tree View. 2. Click the Create tab in the Management Window and select Express Configuration. The following options can be set. Redundancy Determines whether redundant logical drives are created or not. If you check the checkbox, RAID1, RAID5 or RAID10 is created depending on the number of connected HDDs available for creating logical drives. If you do not check the checkbox, RAID0 is created.
Application Type Select the application type suiting your purpose out of the following types: • File Server • Video Stream • Transaction Data • Transaction Log • Other Each option sets the configuration (stripe size, write policy, etc.) suitable for your purpose, however, if you want to do more detailed settings, create an array and logical drive using the Advanced Configuration wizard. (See “3.6.3 Advanced Configuration”.
3.6.3 Advanced Configuration 1. Click Disk Arrays in the Tree View. 2. Click the Create tab in the Management Window and select Advanced Configuration. Set the items in the Create tab as shown in the table below. Advanced Configuration (Step 1 Disk Array Creation) Disk Array Alias Alias (any name) Enable Media Patrol Enables media patrol. The checkbox is checked by default. For details of the media patrol, see "3.9 Media Patrol." Enable PDM Enables PDM. The checkbox is checked by default.
Click [Next]. 3. The screen for setting details of logical drives appears. Advanced Configuration (Step 2 - Logical Drive Creation) Alias Alias (any value) RAID level Displays the available RAID level depending on the number of physical drives selected in the previous screen. RAID0 for a single physical drive RAID0 or RAID1 for two physical drives RAID0 or RAID5 for three physical drives RAID0, RAID5 or RAID10 for four physical drives Capacity Specify the capacity of a logical drive to be created.
Write Policy Set write policy. Write Through: Does not use cache in writing. Write Back: Always uses cache in writing. This setting can improve the writing performance. However, in spite of the setting, the actual write cache state may change depending on the write cache setting of the controller (Adaptive Writeback Cache) and on the battery state. Initialization Sets whether the logical drives are initialized just after they are created. None: Does not initialize logical drives (default).
3.6.4 Adding Logical Drives If a created disk array has an empty capacity, the logical drive can be added later on. 1. Select a disk array to which you want to add logical drives and click the Create LD tab. The logical drives already created are displayed graphically with a color corresponding to their RAID levels. The following procedure is the same as the description of "Advanced Configuration (Step 2 Logical Drive Creation)" in "3.6.3 Advanced Configuration." 3.
Check the checkbox of the logical drive to be deleted and click [Submit]. 3. The confirmation dialog box appears. Type "confirm" and click [OK]. 3.7.2 Deleting Logical Drive Logical drives subordinate to a disk array can only be deleted. 1. Select a disk array that contains the logical drive you want to delete in the Tree View and click the Delete LD tab. Check the checkbox of the logical drive to be deleted and click [Submit]. 2. The confirmation dialog box appears. Type "confirm" and click [OK]. 3.
IMPORTANT: A Redundancy check for a logical drive not full- initialized or not subject to redundancy check in the Auto Fix mode at all is forcibly set to the Auto Fix mode. During rebuild, the system is subject to a heavy load and thus the processing rate is decreased. To perform a redundancy check on a logical drive , follow the procedure below. 1. Click the subsystem (ST EX4650EL) icon in the Tree View. 2.
The Progress bar is displayed. NOTES: If you perform a redundancy check in the Auto Fix mode for the first time with a logical drive not full-initialized after its creation , the following message is registered. Redundancy check is started on unsyncronized logical drive (event ID:1547). Once the redundancy check is completed, be sure to see the event log to check whether one or more errors occured during the redundancy check.
Scheduler Name Select the Redundancy Check radio button. (In the above screen, only the Redundancy Check option appears. However, depending on the environment, the Media Patrol option may appear. Enable This Schedule Check the checkbox. Recurrence Pattern daily: the Redundancy check is done at the defined time everyday. weekly: the Redundancy check is done on the defined day of every week. monthly: the Redundancy check is done on the defined date every month. 4. Set the following values.
Recurrence Pattern The displayed screen varies depending on the Recurrence Pattern selected in the previous screen. [daily] • [Every–days] (*unavailable) [weekly] • [Every–weeks] (*unavailable) • Check the checkbox of the day of the week on which you want to run a redundancy check. [monthly] • [Day of Month] Set the monthly date on which you want to run a redundancy check. [The] (*unavailable) • Range of Recurrence Check the checkbox of the month during which you want to run redundancy check.
If a redundancy check is scheduled, the screen display changes to the schedule list screen. The scheduling just set is added to the list. Message "schedule was created successfully." appears at the top of the tab. When the time reaches the start time previously set, the redundancy check starts. The redundancy check is repeated at the intervals entered in step 3.
3.9 Media Patrol The media patrol reads data in the HDDs listed below. HDDs can be altered by age, and faults in the HDDs may be detected only when they are accessed. By reading routinely the entire data in the HDDs, the media patrol detects such faults and enables you to take a preventive action. HDDs configuring a RAID array HDDs set to spares If an access occurs during media patrol, it is temporarily interrupted until the access is completed.
of the displayed task, the current progress status appears. On the screen, you can pause or stop the task. Click You can see the Progress bar. The following items appear in the screen indicating the progress of the media patrol. Media Patrol Status Displays the media patrol status. Media Patrol Overall Progress Displays the progress of media patrol on all the connected HDDs. Current Physical Drive ID Displays the ID of the physical drive subjected to media patrol.
NOTES: During media patrol, "Yielded" may appear in the Media Patrol Status field. The media patrol is set to have the lowest running priority by default. If an access occurs during media patrol, the media patrol is paused until the completion of the access. "Yielded" appears in such a situation. At the end of media patrol, always check the event log to see if any error occurred during media patrol.
Recurrence Pattern daily: Media patrol runs at the defined time everyday. weekly: Media patrol runs on the defined day of every week. monthly: Media patrol runs on the defined date every month. 4. Set the following values. (The figure below appears when you select "weekly" as the Recurrence Pattern.) Run Time - Start Time Enter the start time. You can set the hour with the left pull-down menu and the minute in five minutes increments with the right pull-down menu.
5. Once the settings are completed, click [Submit]. Click [Back] to return to the previous screen. Click [Cancel] to cancel the settings. If media patrol is scheduled, the screen display changes to the schedule list screen. The scheduling just set is added to the list. The message "schedule was created successfully." appears at the top of the tab. When the time reaches the start time previously set, the media patrol starts. The redundancy check is repeated at the intervals entered in step 3.
5. During rebuild, the data read/write is enabled. However, the redundancy is lost until the rebuild operation is completed. If an HDD is defective, the logical drive enters the critical state, and you are notified. IMPORTANT: During rebuild, the system is subject to a heavy load and thus the processing rate is decreased. 3.10.1 Hot Spare Rebuild If a redundant logical drive is degraded, hot spare rebuild under the following conditions: Spare drives are set. Spare drives have capacity set properly.
3. Specify the source and target HDDs for the rebuild. Source Physical Drive Specify the normal physical drive (used to configure a logical drive) which is in the critical state. Target Physical Drive Specify the target HDD for the rebuild. 4. Click [Submit]. During the rebuild operation, the progress appears in the Background Activities tab. As soon as the rebuild is completed, the status display of the logical drives returns to the normal state.
3.11 PDM The PDM (Predictive Data Migration) feature constantly monitors the HDDs configuring the logical drives, identifies HDDs about to fail and copies the data from these HDDs to the spare drives. Different from the rebuild feature, PDM can be done without degrading the logical drives. Once the data is copied, the status display of the source HDDs becomes Stale and they are recognized as in PFA error.
Source Physical Drive Specify the physical drive which is suspected to be defective and from which you wish to copy the data. Target Physical Drive Specify the physical drive to which the data is to be copied. 4. Click [Submit]. The PDM starts. It may take a long time depending on the capacity. During the PDM execution, you can check its progress. 5. Once the process is completed, the status display of the source HDD becomes "Stale, PFA" and the icon in the Tree View is marked with a red cross (×).
IMPORTANT: In an environment in which your system is always subject to load, the transition process may take a long time and may cause a performance decrement. In this case, we recommend you specify “OFF” for the Revertible setting when creating a spare drive. The transition is useful in the following situations. 1. Original state (RAID5) Create spare drives of a revertible type. (See "3.15 Creating or Deleting Spare Drives" for details.) Revertible 2.
4. Replace the defective physical drive with a new physical drive having a capacity equal to or larger than the capacity of the defective drive. 5. Transition automatically starts to move data from the spare drive to the new physical drive. 6. Once the transition is completed, the new physical drive becomes a member of the original logical drive. The spare drive on which the data was temporarily saved returns to the original spare drive. 1.
Revertible 2. Occurrence of a fault in PD2 A fault occurs in one of the physical drives configuring a disk array. The disk array enters the degraded state (the logical drives enter the critical state). 3. The Hot spare rebuild is done by using PD4 to create a logical drive having PD1 and PD4 as configured HDDs. 4. To add the physical drive PD3 to the original logical drive, select PD3 manually in this state to run the transition.
(1) Click the arrow at the right end of the Background Activities tab and select Start Transition. (2) Respectively select the source and target physical drives in Source Physical Drive and Target Physical Drive. Click [Submit]. During the transition, the progress is displayed in the Background Activities tab. Once the process is completed, the spare drive returns to the normal state.
3.13 Transport The transport feature is used to move a disk array in the online state without changing its normal status. 1. Click the disk array which you want to transport in the Tree View and click the Transport tab. 2. Click [Submit]. 3. Type "confirm" when prompted to do so and click [OK]. Input “confirm”. 4. Make sure that the Operational Status is set to "Offline, Transport Ready." Pull out the HDDs configuring the disk array from their mating slots.
5. Insert the HDDs into slots in an environment subordinate to another EX4650 disk array controller and refresh the HDDs. The normal disk array is recognized. 3.14 Initializing a Logical Drive A disk array can be initialized after it is created. Full initialization sets all the data bits in the logical drives to zero. If logical drives are created, we recommend you run a full initialization first. IMPORTANT: Initialization erases all the data.
Quick Initialization If the checkbox is checked, a quick initialization is run. (Quick Initialization: Initializes master boot sectors only.) If it is unchecked, a full initialization is run. (Full Initialization: Initializes the logical drive fully to bring consistency.) Quick Initialization Size Enabled in quick initialization. Specifies the block size for initialization. Initialization Patterns in Hex Enabled in full initialization. Leave default 0 unchanged. 3. Click [Submit].
3. Set the following. Spare Type Global: Available to any disk arrays Dedicated: Available only to specified disk arrays Revertible Check the checkbox when using the transition feature (see "3.12 Transition"). Enable Media Patrol Check the checkbox. Physical Drives Select the HDDs to be specified as spare drives from the HDDs in the Available frame on the left side and click [>>]. The selected HDDs are moved to the Selected frame on the right.
The spare drives are defined. The created spare drives also appear in the Information tab. IMPORTANT: Free HDDs that were not set as spare cannot be used as spare drives. Media patrol is not performed on the HDDs that are not configured to any array disk or set as spare. Set the capacity of a dedicated spare to be the same as that of the dedicated disk array. 3.15.2 Deleting Spare Drives Follow the procedure below to delete spare drives. 1. Click Spare Drives in the Tree View. 2.
3.16 Expansion IMPORTANT: Before expanding logical drives, be sure to back up the data in the disks. If an unexpected error occurs during the expansion, the data in the disks may be lost. Only a RAID5 configured with three physical drives can be expanded to one configured with four drives. All the physical drives should have the same capacity. This feature can expand the capacity of the logical drive. As seen from the OS (Disk Management), the capacity of the HDD is larger than before.
3. Select the physical drives to be used for the expansion. Click [>>] to move the physical drives to the Selected frame. Click [Next].
4. Set the detailed information on the disk array. RAID Level RAID5 only Expand Capacity Check the checkbox to increase the capacity. This item is grayed out if the disk array has no empty capacity. Capacity To increase the capacity, specify the value. Click [Update]. The state resulting from the expansion is displayed graphically in the Capacity Usage. Click [Next]. 5. The summary of the expansion to be run appears. Click [Submit]. 6. Type "confirm" when prompted to do so and click [OK].
A screen indicating the progress of the expansion appears. Click You can see the Progress bar.
3.17 Event WebPAM PRO records every event occurring in a RAID system as an error, warning or information. Use the log to diagnose or solve faults occurred in the system. IMPORTANT: The log times appearing on the WebPAM PRO screen are later than the times at which the events occur. See the application log of OS to check the event occurrence times. When you start WebPAM PRO first time, messages with the date of 1970s may be registered. This has no effect on WebPAM PRO operation.
NOTE: You cannot sort the events. 3.18 Collecting the Configuration Information Controller and array configuration information can be saved in a text format by specifying destination. The feature is intended for maintenance. Collect the configuration information as described in the procedure below if you are instructed to do so by a maintenance engineer. 1. Click the subsystem (ST EX4650EL) icon in the Tree View. 2. Click the Configuration tab in the Management Window. 3.
Appendix A Preparation for Using WebPAM PRO on Internet Explorer Microsoft Internet Explorer (IE) 6.0 or later is mandatory to operate WebPAM PRO. Setting the Security Level When the security is set at the highest level (where Java scripts are disabled for instance), troubles may occur. If your web browser uses a high security level, the following settings must be enabled. - JavaScript Set the security in the custom level as follows: 1.
Setting the proxy server Bypass the proxy server as follows: 1. Click [Tools] → [Internet Options] of Internet Explorer to display the [Internet Options] dialog box. 2. Click the [Connections] tab and [LAN Setting]. The [Local Area Network (LAN) Setting] dialog box appears. Set the following depending on the state of the [Use a proxy server for your LAN] checkbox. If a checkmark is not put in the checkbox, click [OK] to terminate the process.
Appendix B Report Monitoring When you want to install the ESMPRO/AlertManager feature after installing NEC ESMPRO Manager, the following settings may be required. It depends on the environment as described below. To display the event messages on the NEC ESMPRO Manager operating on a machine other than the server to which the RAID system is connected, follow the procedure below on the machine.
Alert report messages and actions WebPAM PRO supports a feature that notifies of alert messages in the ESMPRO/ ServerManager when a failure occurs in the EX4650 Disk array controller, by using the event logging notification function of ESMPRO/ServerManager and ServerAgent. You can check the alert messages that are set for notification in the AlertViewer.
Event ID 7684 7687 Message Action The Rebuild is stopped. Restart rebuilding as soon as possible. Rebuild is aborted due to an The Rebuilding was aborted. Please contact your sales internal error representative. Rebuild is stopped 7689 Rebuild is queued 7696 Auto rebuild can not start 7697 Rebuild stopped internally The capacity of an unconfigured physical drive is not suitable for rebuild. Replace with a drive of the proper capacity. Rebuilding aborted. Please contact the sales representative.
Appendix C Standby/Hibernation Lock Installing Standby/Hibernation Lock prevents the system from entering the standby or hibernation state. In any environment using the EX4650 RAID system, the Standby/Hibernation Lock feature is not supported. Be sure to install the Standby/Hibernation Lock as described in the following procedure. Before uninstalling the Standby/Hibernation Lock, check whether the driver is used by another software.
Uninstallation NOTE: Other software products may use the Standby/Hibernation Lock. Before uninstalling, refer to the user's guides of the installed software products to check whether they require Standby/Hibernation Lock. The following software products usually require the Standby/Hibernation Lock: Power Console Plus Adaptec Storage Manager Uninstall the Standby/Hibernation Lock as described in the following procedure: 1.
Confirmation of Setup The following procedure can be used to check whether the Standby/Hibernation Lock is installed or not. After installing or uninstalling the Standby/Hibernation Lock, follow the procedure below to check the result of the installation or uninstallation. 7. Start [Computer Management] in [Administrative Tools] and click [Device Manager]. 8. Make sure that [Standby/Hibernation Lock] appears/does not appear in [System Device].
Screen Display Appearing when Standby/Hibernation Lock Prevents the System from Entering the Standby or Hibernation State Installing the Standby/Hibernation Lock in a system prevents the system from entering the standby or hibernation state. For example, if you select the hibernation state from the shutdown menu, a popup appears to clarify why the system will not enter the hibernation state. This popup is displayed by the operating system and cannot be avoided. Click [OK] to close the popup.
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