User Manual

restoring fACtory defAult settings

This feature restores settings to their default values.

To restore all settings to their default values:

1. From the Admin drop-down menu in teh menu bar at the top of your desktop, choose Restore

Factory Default.

2. In the Restore Factory Default settings screen, check the boxes beside the settings you want to

reset to default value.

• Background activity settings

• Controller settings

• Physical drive settings

• Enclosure settings

• Smart Fan setting

3. Click the Submit button.

4. IntheConrmationbox,typetheword“conrm”intheeldprovidedandclicktheConrm

button.

sAving A serviCe report

A service report can be useful to technical support for troubleshooting or diagnosing issues on the

device. To save a service report to your Mac, click on the Subsystem Information menu link, and click

on the Save Service Report button.Apromptasksyouwhereyouwanttosavethehtmllecontaining

the service report. Choose a location and click the Save button. A technical support representative

mightaskyoutoemailthisleforsystemanalysis.

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