Service manual

Panorama® Service Manual 0070-10-0634 2 - 5
Repair Information Troubleshooting
Laser printer does not print when requested
1. Verify and correct any error messages on the printer's Control Panel LCD.
2. Verify that the printer can print a test page using the printer's control panel menu.
3. Verify that the cable connections are secure between the printer and the Central Station.
• If there is a direct connection between the Central Station and the printer, verify a
crossover patch cable is being used.
• If a switch is installed, check the cable connections between the switch and the Central
Network connector at the rear of the Central Station. Verify the cable connection
between the printer and the switch.
4. Verify the LED is illuminated on the network interface card on the laser printer.
5. If a switch is installed, verify that the Power/Self Test LED is on (and green) at the switch.
Verify the behavior of the Packet and Status LEDs at the port in which each cable is
connected. The Status LED should be on steady green. The Status LED will flash only
while there is traffic on that port.
6. If the Status LED is not illuminated, disconnect the cable and plug it into another port.
Verify that the Packet and Status LEDs illuminate for the appropriate port.
• If all of the above are correct, the problem is likely not in the printer.
7. Verify the Central Station’s print setup is configured properly. Refer to the Panorama
Printer Configuration Guide (P/N 0070-00-0561) for proper configuration of the
printer.
2.4.2 Communication Loss From An Individual Bedside Monitor
Wired Network
1. Verify the cable connections between the switch and Central Station, and ensure the
connection at the tower is at the Patient Network connector.
2. Verify the Power LED on the switch is illuminated.
3. Verify the Port Status LED is illuminated in conjunction with the port used. If not,
disconnect the cable and plug it into another port. Verify the Port Status LED of the new
port illuminates.
4. Verify the bedside monitor is connected to the wall jack.
5. Verify the Link LED on the Comm Port on the bedside monitor is illuminated.
• If the Link LED does not illuminate, it may indicate that the Comm Port is defective.
6. Verify the "V" at the bedside monitor, which indicates communication with the Central
Station. See Figure 2-1.