Service manual

Panorama® Service Manual 0070-10-0634 2 - 3
Repair Information Troubleshooting
2.4 Troubleshooting
The Central Station’s components can be separated into four (4) sections:
• Central Station and Displays
• Networks (Central, Patient, and Wireless)
• Bedside Patient Monitors
• Telemetry Devices
During the Central Station’s installation process, a configuration sheet was created to list all
IP addresses, subnet mask numbers, etc. assigned to the Central Station, Panorama Wireless
Telemetry Servers and bedside monitors. Refer to that configuration sheet if you cannot
retrieve the information from the Central Station, or Panorama Wireless Telemetry Server. If
you do not have the list, contact the Service Representative or Authorized Distributor that
installed the system. Make sure you have the serial number of the Central Station or
Panorama Wireless Telemetry Server when calling.
Prior to troubleshooting a network problem, you should check the following areas:
• All AC and DC power connections are secure.
• All Ethernet cable connections are secure.
• Affected cable runs should be tested with a cable tester for continuity.
• IP addresses
• Valid Patient Network, Central Network and Wireless Network IP addresses should be
verified.
• Bedside monitor configurations
• Wired or wireless configuration should be verified within the monitor’s installation
menu. Refer to ‘‘Bedside Monitor Communication Configuration’’ on page 6-5 of this
service manual.
• Central Station configuration
• Patient and Central network IP address configuration should be verified
• Equipment assignment/configuration should be verified within the Central Station’s
Equipment Setup Menu.
2.4.1 Central Station and Displays
The Central Station or display does not come on
1. Verify the power LED on the CRT display is ON.
2. On LCD displays, turn off the power switch and turn it back on. Verify the logo is briefly
displayed. If No Signal is displayed on the screen, no video signals are reaching the
display.
3. Verify that the cable between the display and the tower is making a good connection,
and that the connector screws are tight.
• If the problem persists, it is likely due to a problem within the tower.