User manual

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Chapter 7: Support
• Frequently Asked Questions, below
• Contact Technical Support, page 65
• Limited Warranty, page 67
• Return Product for Repair, page 68
Frequently Asked Questions
This section lists frequently asked questions involving pre-installation, drive
issues, installation, and post-installation.
Pre-Installation
(Speed, Device Types, Capacity, Cabling)
What kind of hard drives can I use for a FastTrak Serial ATA RAID logical
disk?
You can use any Serial ATA disk drive(s) to create logical disks on the
FastTrak Serial ATA RAID Controller card. Use matching drives for multiple-
logical disks to maximize capacity usage as well as performance.
Will ACPI work with disk drives on the FastTrak Controller card?
Yes.
Can I use ATAPI devices on the FastTrak Controller card?
No. The FastTrak Serial ATA RAID Controller card does not support ATAPI
devices.
Will the FastTrak Controller card work with 66MHz PCI bus speed?
Yes, the FastTrak Serial ATA RAID Controller card is designed to
accommodate the newer PCI bus speed and is backward compatible with
33MHz speeds.
How can I change the resources that the FastTrak uses?
The FastTrak Serial ATA RAID Controller card is fully PnP. This means all
the resources that it uses are given to it by the PnP BIOS on the
motherboard. The FastTrak Serial ATA RAID Controller does support IRQ
sharing, but this will not work unless ALL the concerned devices support the
feature. If your motherboard allows you to control the assignment of these
resources, you may be able to remedy the problem by:
• Changing the IRQ assignments to the PCI slots in the motherboard
BIOS during boot up.