User manual

Chapter 6: Troubleshooting & Tips
57
Drive-Related Issues
Critical logical disk (array) status error reported during boot
If a critical status error message appears on the FastTrak BIOS startup
screen for a mirrored logical disk (array), there is a drive in the logical disk
that has failed or is not responding. The mirrored logical disk has lost its fault
tolerance, but will still perform normal drive reads and writes.
See page 36 for information on how to identify a failed disk drive and rebuild
your logical disk.
Disk drives cannot be formed into a logical disk
Disk drives must support Serial ATA and be free of media defects in order to
be added to a logical disk. Promise recommends using new identical drives
for each logical disk. Also, re-check the data and power cabling and
connections.
System CMOS displays C: or D: drive failure during Startup
Do not reference C: or D: in the Motherboard Standard CMOS for drives
attached to the FastTrak Serial ATA RAID Controller. Only enter drive
information in the Motherboard CMOS for drives attached to the onboard
IDE controller.
ID MODE SIZE STATUS Exp/Converting
1 1x2 Mirror 120000M Critical
Problem is detected with Array : 1
Critical Status:
A disk member of a mirrored array has failed or is not responding.
The array is still functional, but fault tolerance is disabled.
Before continuing, power off the system and confirm that the drives and
cables are properly attached before replacing the failed drive and
rebuilding the array.
1) Identify which drive has failed with the "<3> Define array" menu option.
2) Power off the system, replace the failed drive.
3) Restart the system and enter the FastBuild (tm) setup menu.
4) Choose the "<5> Rebuild Array" menu optionto rebuild the array.
Press <Ctrl-F> to enter FastBuild (tm) Utility...
Press <ESC> to continue booting...