Product manual

VTrak E-Class Product Manual
498
Support
To view support information:
1. Tap the Support icon.
2. Tap the location you want.
Location information includes:
• Pre-sales toll free phone number – Tap to call the number (iPhone
only)
• Support toll free phone number – Tap to call the number (iPhone
only)
• Fax number – For information only
• Sales email address – Tap to send a message
• Tech Support email address – Tap to send a message
• Website – Tap to open the browser and visit the website
Event Severity Levels
Level Description
Critical Action is needed now and the implications of the condition are
serious.
Major Action is needed now.
Warning User can decide whether or not action is required.
Information Information only, no action is required.
Notes
• The default setting displays only Major or Critical events. To
view Information and Warning events, see “Changing VTrak
Monitor Settings” on page 494.
• VTrak Monitor has fewer event severity levels than WebPAM
PROe. For more information on events, see page 382.