Product manual
Table Of Contents
- VTrak Product Manual
- Contents
- Chapter 1: Introduction to VTrak
- Chapter 2: VTrak Installation
- Unpacking the VTrak
- Mounting VTrak in a Rack
- Installing Disk Drives
- Making Management and Data Connections
- Setting Up Serial Cable Connections
- Connecting the Power
- Chapter 3: VTrak Setup
- Chapter 4: Management with WebPAM PROe
- Logging into WebPAM PROe
- Choosing a Language
- Perusing the Interface
- Logging out of WebPAM PROe
- Working with the Storage Network
- Working with Subsystems
- Viewing Subsystem Information
- Saving a System Service Report
- Setting an Alias for the Subsystem
- Setting Redundancy for the Subsystem
- Setting Cache Mirroring for the Subsystem
- Setting Subsystem Date and Time
- Making NTP Settings
- Synchronizing with a NTP Server
- Viewing the Runtime Event Log
- Saving the Runtime Event Log
- Clearing the Runtime Event Log
- Viewing NVRAM Events
- Saving NVRAM Events
- Clearing NVRAM Events
- Viewing Current Background Activities
- Making Background Activity Settings
- Running Background Activities
- Running Media Patrol
- Running PDM
- Viewing Scheduled Activities
- Scheduling an Activity
- Deleting a Scheduled Activity
- Viewing Lock Status
- Setting the Lock
- Renewing the Lock
- Releasing the Lock
- Managing Users
- Managing the Network Connection
- Managing Fibre Channel Connections
- Managing SAS Connections
- Managing Storage Services
- Monitoring Performance
- Managing Software Services
- Exporting the User Database
- Exporting a Configuration Script
- Importing a User Database
- Importing a Configuration Script
- Updating the Firmware
- Viewing Flash Image Information
- Restoring Factory Defaults
- Clearing Statistics
- Saving a System Service Report
- Shutting Down the Subsystem
- Starting Up After Shutdown
- Restarting the Subsystem
- Managing Controllers
- Managing Enclosures
- Managing Physical Drives
- Managing UPS Units
- Managing Disk Arrays
- Viewing a List of Disk Arrays
- Creating a Disk Array
- Creating a Disk Array - Automatic
- Creating a Disk Array - Express
- Creating a Disk Array - Advanced
- Deleting a Disk Array
- Viewing Disk Array Information
- Making Disk Array Settings
- Creating a Logical Drive
- Deleting a Logical Drive
- Migrating a Disk Array
- Rebuilding a Disk Array
- Running Media Patrol on a Disk Array
- Running PDM on a Disk Array
- Transitioning a Disk Array
- Preparing a Disk Array for Transport
- Managing Logical Drives
- Managing Spare Drives
- Working with the Logical Drive Summary
- Chapter 5: Management with the CLU
- Initial Connection
- Running Quick Setup
- Managing the Subsystem
- Managing the Controllers
- Managing the Enclosure
- Viewing the Enclosures Summary
- Viewing Enclosure Information
- Making Enclosure Settings
- Viewing FRU VPD Information
- Viewing Power Supply Status
- Locating a Power Supply
- Viewing Cooling Unit Status
- Viewing Temperature Sensor Status
- Viewing Voltage Sensor Status
- Checking the Batteries
- Reconditioning a Battery
- Locating an Enclosure
- Viewing Enclosure Topology
- Managing Physical Drives
- Managing Disk Arrays
- Viewing a List of Disk Arrays
- Creating a Disk Array
- Creating a Disk Array - Automatic
- Creating a Disk Array - Express
- Creating a Disk Array - Advanced
- Deleting a Disk Array
- Viewing Disk Array Information
- Setting an Alias for a Disk Array
- Accepting an Incomplete Array
- Enabling Media Patrol and PDM on a Disk Array
- Preparing the Disk Array for Transport
- Rebuilding a Disk Array
- Migrating a Disk Array
- Running PDM
- Running Transition on a Disk Array
- Locating a Disk Array
- Creating a Logical Drive
- Deleting a Logical Drive
- Managing Spare Drives
- Managing Logical Drives
- Managing the Network Connection
- Managing Fibre Channel Connections
- Managing SAS Connections
- Managing Background Activity
- Working with the Event Viewer
- Working with LUN Mapping
- Managing UPS Units
- Managing Users
- Working with Software Management
- Flashing through TFTP
- Viewing Flash Image Information
- Clearing Statistics
- Restoring Factory Defaults
- Shutting Down the Subsystem
- Starting Up After Shutdown
- Restarting the Subsystem
- Making Buzzer Settings
- Chapter 6: Maintenance
- Updating the Firmware in WebPAM PROe
- Updating the Firmware in the CLU
- Downloading the Firmware Image File
- Updating the Firmware
- Restarting - Single RAID Subsystem, Telnet
- Restarting - RAID with JBOD Expansion, Telnet
- Restarting - Single RAID Subsystem, SSH
- Restarting - RAID with JBOD Expansion, SSH
- Restarting - Single RAID Subsystem, Serial
- Restarting - RAID with JBOD Expansion, Serial
- Replacing a Power Supply
- Replacing a Cooling Unit Fan or Blower
- Replacing a Cache Battery
- Replacing a RAID Controller - Dual Controllers
- Replacing a RAID Controller - Single Controller
- Chapter 7: Technology Background
- Chapter 8: Troubleshooting
- VTrak is Beeping
- LEDs Display Amber or Red
- CLU Reports a Problem
- WebPAM PROe Reports a Problem
- Event Notification Response
- Critical & Offline Disk Arrays
- Incomplete Array
- Physical Drive Problems
- Enclosure Problems
- Controller Enters Maintenance Mode
- Connection Problems
- Browser Does Not Connect to WebPAM PROe
- Unsaved Data in the Controller Cache
- Chapter 9: Support
- Appendix A: Useful Information
- Appendix B: Multipathing on Windows
- Before You Begin
- Installing PerfectPath
- Verifying Installation
- Running Perfect Path View
- Monitoring Your LUNs and Paths
- Features and Settings
- Troubleshooting
- Updating PerfectPath
- Repairing PerfectPath
- Removing PerfectPath
- Appendix C: Multipathing on Linux
- Index

Chapter 8: Troubleshooting
337
After the disk array rebuilds itself using the spare drive, you must replace the
failed drive.
To set up a spare drive, see “Creating a Spare Drive” on page 160 (WebPAM
PROe) or page 201 (CLU).
Without a Hot Spare Drive
If there is no hot spare drive of adequate capacity, you must remove the failed
drive and install an unconfigured replacement drive of the same or greater
capacity in the same slot as the failed drive. Until you install the replacement
drive, the logical drive will remain Degraded.
• If the Auto Rebuild function is ENABLED, the disk array will begin to rebuild
automatically as soon as you replace the failed drive.
• If the Auto Rebuild function is DISABLED, you must manually rebuild the
disk array after you replace the failed drive.
To enable Automatic Rebuild, see “Making Background Activity Settings” on
page 70 (WebPAM PROe) or page 216 (CLU).
To set Hot Spare Policy, see “Making Spare Drive Settings” on page 161
(WebPAM PROe) or page 202 (CLU).
Rebuild Operation
During rebuild:
• The alarm sounds a single short beep, repeated
• No warning icon displays over the Disk Array or Logical Drive in the Tree.
Management View reports the Disk Array’s Operational Status as OK,
Rebuilding.
• The drive carrier holding the rebuilding physical drive displays a green
Activity (lower) LED while the Status (upper) LED flashes green once per
second.
Important
If your replacement disk drive was formerly part of a different disk
array or logical drive, you must clear the configuration data on the
replacement drive before you use it.
See “Clearing Stale and PFA Conditions” on page 134 (WebPAM
PROe) or page 187 (CLU).