Use and Care Manual
LIFETIME LIMITED WARRANTY
When registered, Prolux warranties this product’s motor free from defects in material and
workmanship for the lifetime of the motor, and three (3) years on the body of the cleaner, free from
manufacturer defects in material and workmanship from the original date of purchase, when utilized
for normal use.
What is Not Covered by the Prolux Warranty - Warranty Exclusions:
This limited warranty does not extend to and expressly excludes:
1. Normal wear and tear and/or replacement attachments or accessories, including, without
limitation, hose, wand, powerhead and other attachments to the cleaner.
2. Damage or burnout of the cleaners body or motor resulting from failure to clear a blockage
occurring during the normal course of use.
3. Loss or damage to the cleaner body resulting from conditions beyond the control of Prolux
including without limitation, misuse, accidents, abuse, neglect, negligence from the customer,
overuse beyond capacity of the cleaner, or unauthorized modification and/or alteration.
4. Loss or damage to the cleaner resulting from failure to follow the required maintenance schedule,
or failure to use the cleaner in accordance with written instructions from Prolux, guidelines or the
terms of its Owner’s Manual.
If your appliance fails to operate properly while in use under normal household conditions within the
warranty period, please contact the authorized PROLUX dealer you purchased the unit from.
Non-durable parts including, without limitation, pads, cords, switches, which normally require
replacement, are specifically excluded from warranty. This warranty is limited solely to the cost of
the repair or replacement of the unit at the option of Prolux. This warranty does not cover normal
wear of parts and does not apply to any unit that has been tampered (by unauthorized user) with or
used for commercial purposes unless the unit is a commercial model. This limited warranty does not
cover damage caused by shipping damage, misuse, abuse, negligent handling, or damage due to
faulty packaging or mishandling in transit.
This warranty is extended to the original purchaser of the unit only and is not transferable.
*IMPORTANT: Before sending the unit back for warranty work, contact your authorized PROLUX
retailer you bought the unit from first. Unauthorized warranty claims may be sent back.
Authorized Warranty claims: PROLUX shall be responsible for all parts, labor and shipping if the item
is registered. If the item is NOT registered Prolux shall be responsible for the parts and labor of the
repair and the customer shall be responsible for ALL shipping charges to AND from the Prolux service
center. Prolux is constantly striving to improve our products. Therefore, the specifications contained
herein are subject to change without notice.
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