Use and Care Manual
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The Dirt/Dust container is installed
incorrectly.
Remove the Dirt/Dust container
and reinstall; making sure the
container is locked into place when
reinstalling.
The tool attachment being used,
does not work properly on the
surface you are vacuuming.
Attach the appropriate tool for the
surface you are vacuuming. See
pages 8-9.
Dirty filter(s).
Change/clean the filter. See
pages 12.
The vacuum makes unusual noises.
The power nozzle, attachment
wand, suction hose, or filters are
clogged.
Remove any clogs. If necessary,
use a long wooden stick (e.g. a
broomstick) or coat hanger to do
this.
Three (3) YEAR LIMITED COMMERCIAL WARRANTY
Prolux warranties this product’s motor free from defects in material and workmanship for a period
of three (3) years on the motor, and three (3) years on the body of the vacuum, free from
manufacturer defects in material and workmanship from the original date of purchase, when
utilized for normal household use.
Subject to the following conditions, exclusions, and exceptions:
Warranty Exclusions. This limited warranty does not extend to and expressly excludes:
1. Normal wear and tear to the vacuum and its accessories. Using a Vacuum Cleaner
commercially typically adds years of use to the vacuum in just a few months. As such if any parts
need replaced because they are worn out are not covered. However if the part is defective because
of Manufacturer Defect then it is covered.
2. Damage or burnout of the Backpack or Canister motor resulting from failure to clear a
blockage occurring during the normal course of use.
3. Loss or damage to the Backpack or Canister resulting from conditions beyond the control of
Prolux including without limitation, misuse, accidents, abuse, neglect, negligence from the customer,
overuse beyond capacity of the vacuum, or unauthorized modification and/or alteration.
4. Loss or damage to the Backpack or Canister resulting from failure to follow the required
maintenance schedule, or failure to use the Backpack or canister in accordance with written
instructions from Prolux, guidelines or the terms of its Owner’s Manual.
If your appliance fails to operate properly while in use under normal household conditions within
the warranty period, please contact your authorized PROLUX dealer you purchased the unit from.
Non-durable parts including, without limitation, filters, accessories, brushes, belts, and electrical
parts, which normally require replacement, are specifically excluded from warranty.
This warranty is limited solely to the cost of the repair or replacement of the unit at Prolux’s option.
This warranty does not cover normal wear of parts and does not apply to any unit that has been
tampered (by unauthorized user) with or used for commercial purposes. This limited warranty
does not cover damage caused by shipping damage, misuse, abuse, negligent handling, or
damage due to faulty packaging or mishandling in transit.