Use and Care Manual
13
NO AIR IS EXHAUSTING OUT OF THE UNIT – First make sure the unit is powered on and motor is
turning. If the problem is still not solved then check for blockages or debris in the exhaust ports. If
air amount seems low clean the filter. If this still does not solve the problem then contact your
authorized service center.
UNIT DOES NOT SEEM TO BE CLEANING LIKE IT SHOULD – Check to make sure unit is placed
in the correct place for maximum cleaning effect. See manual for number of inches unit should be
placed away from a wall. Make sure there is no debris blocking the exhaust of air. Finally check the
filter to make sure it is clean. If this still does not solve the problem then contact your authorized
service center.
UNIT DOES NOT GO INTO SLEEP MODE WHEN LIGHT IS DIMMED – Clean the Photosensitive
Sensor hole (for location of Photosensitive Sensor see page 4). Place unit in location where no light
(natural or otherwise) is reaching the unit.
For any other issues contact your authorized service center or the authorized dealer you bought the unit
from.
STORING THE AIR PURIFIER
Storage- When not in use for long periods of time store unit unplugged in dry place indoors with no
sunlight reaching the unit. Do not store the unit on its side.
WARRANY INFORMATION
Warranty Information for the Prolux Enfinity Air Purifier
The manufacturer Prolux provides warranty of this Air Purifier for a
time period of 1 year on the appliance and 7 years on the motor, starting from
the date on which the appliance is sold to the end user. Filters are excluded
from the warranty as they will have to be changed depending on use. The
repairs under warranty may only be carried out by an authorized service center.
In case of warranty contact your authorized Prolux dealer you bought the unit
from. In case of warranty issues the customer is responsible for paying for all
shipping costs to and from the warranty center and Prolux is responsible for
paying for all parts and labor associated with the warranty claim. When making
a claim under the warranty, the proof of purchase (with purchase date) must be
submitted. The warranty will not apply in cases of:
- Non Normal wear and tear (example- commercial use).